Who We Are

　　At Kyndryl, we design, build, manage and modernize the mission-critical technology systems that the world depends on every day. So why work at Kyndryl? We are always moving forward – always pushing ourselves to go further in our efforts to build a more equitable, inclusive world for our employees, our customers and our communities.

　　The Role

　　Performs architecture design, prototyping, proofs of concept, development of standards and test plans, code and module design, and data solution debugging.

　　Performs testing for movement from development to production.

　　Ensures existence of backup and recovery capabilities, as well as disaster recovery/business continuity plans and other procedure and system documentation.

　　Provide expert level support and technical mentoring to implementation team

　　Maintain deep, comprehensive knowledge of ServiceNow’s capabilities and constraints.

　　Recognize and develop opportunities to leverage ServiceNow as a platform.

　　As a senior technical member of the team, deliver hands-on configuration, development and integration services and serve in a delivery assurance capacity for all project deliverables

　　Plan and coordinate all phases of testing and test acceptance; design and oversee development of testing related work products; lead test remediation cycles

　　Investigates and applies analytics best practices to deliver dashboards within ServiceNow to convey interactive insights for more informed decision-making capabilities.

　　Support practice build efforts to include development of practice intellectual property (IP)

　　Develop and present business case material for senior prospect and customer stakeholders. Create and deliver tailored presentations and product demonstrations

　　Scoping and delivering Proof of Concept / Proof of Value engagements with prospects

　　Responding to Request for Information/Proposal documents

　　In conjunction with Sales Personnel and Professional Services, conduct transition briefing – communicate commitments, expectations, etc in preparation for deployment

　　Act as the ServiceNow subject matter expert at Executive briefings/marketing events

　　Who You Are

　　More than 10 years of experience in the IT industry.

　　Background and deep experience with ServiceNow are mandatory with accreditations covering the full range of ServiceNow products

　　Experience as a developer is must.

　　Engaging presentation style, with the ability to control and manage multiple presentation scenarios

　　Ability to work under pressure and work on multiple campaigns at the same time

　　Nice to have- Certified implementation specialist (ITSM, ITOM, HRSD or any other)

　　Being You

　　Diversity is a whole lot more than what we look like or where we come from, it’s how we think and who we are. We welcome people of all cultures, backgrounds, and experiences. But we’re not doing it single-handily: Our Kyndryl Inclusion Networks are only one of many ways we create a workplace where all Kyndryls can find and provide support and advice. This dedication to welcoming everyone into our company means that Kyndryl gives you – and everyone next to you – the ability to bring your whole self to work, individually and collectively, and support the activation of our equitable culture. That’s the Kyndryl Way.

　　What You Can Expect

　　With state-of-the-art resources and Fortune 100 clients, every day is an opportunity to innovate, build new capabilities, new relationships, new processes, and new value. Kyndryl cares about your well-being and prides itself on offering benefits that give you choice, reflect the diversity of our employees and support you and your family through the moments that matter – wherever you are in your life journey. Our employee learning programs give you access to the best learning in the industry to receive certifications, including Microsoft, Google, Amazon, Skillsoft, and many more. Through our company-wide volunteering and giving platform, you can donate, start fundraisers, volunteer, and search over 2 million non-profit organizations. At Kyndryl, we invest heavily in you, we want you to succeed so that together, we will all succeed.

　　Get Referred!

　　If you know someone that works at Kyndryl, when asked ‘How Did You Hear About Us’ during the application process, select ‘Employee Referral’ and enter your contact's Kyndryl email address.

　　Kyndryl is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, pregnancy, disability, age, veteran status, or other characteristics. Kyndryl is also committed to compliance with all fair employment practices regarding citizenship and immigration status.