Overview

　　Barton Creek Resort & Spa

　　Barton Creek Resort & Spa's success is due to its dedicated, intelligent and self-motivated family of associates who work together to maintain the company's trademark high standards. If you would like to be a part of an environment where teamwork is emphasized and individual excellence is encouraged then this is the place for you.

　　Omni Barton Creek Resort and Spa’s associates enjoy a dynamic and exciting work environment, comprehensive training and mentoring, along with the pride that comes from working for a company with a reputation for exceptional service. We embody a culture of respect, gratitude and empowerment day in and day out. If you are a friendly, motivated person, with a passion to serve others, the Omni Barton Creek may be your perfect match.

　　Job Description

　　Omni Hotels & Resorts is seeking anAssociate Director of Catering for the beautiful new Barton Creek Resort & Spa! Ranked among the best resorts in Texas: Top 5 Resorts in the Southwest Conde Nast Traveler and Top 5 Resorts in Texas Travel + Leisure World's Best Awards 2023

　　This ideal candidate for this role will utilize creativity and have a keen attention to detail. The Assistant Director of Catering assists groups in planning and executing meetings and celebrations at Omni. This person oversees the team of Catering Managers, providing them with the assistance, training and motivation needed to ensure that all groups receive the superior service they have come to expect from Omni Hotels & Resorts.

　　Responsibilities

　　Solicitation of direct-selling in the local Corporate and Social Catering market.

　　Event planning and detailing for booked events

　　Maximize Catering revenues wherever possible and minimize erosion of check averages from price-sensitive groups.

　　Communication of function-arrangement to all responsible hotel departments.

　　Communication with clients prior to events to initiate, negotiate, and close contracts for all catered functions.

　　Creation of profitable menus and distribution of client expectations to Food & Beverage Departments.

　　Coordinate Catering support services (flowers, entertainment, decoration, A/V, etc.) to provide complete client satisfaction.

　　Physically double-check all function arrangements against specifications of client. Correct where necessary.

　　Client contract and effective communication to ensure repeat bookings.

　　Update and increase client prospects through active prospecting

　　Maximize revenues for the hotel through up-selling techniques.

　　Be involved in and/or conduct departmental training.

　　Use feedback from Group Medallia Meeting Planner Evaluations to improve service quality. Collaborate with DOC-CS on creating action plans to improve scores.

　　Collaborate with DOC-CS on weekly and monthly forecasting procedures.

　　Other duties as assigned by Director of Catering and Conference Services (DOC-CS).

　　Qualifications

　　College degree preferred

　　At least 3 years of progressive experience in a catering/sales hotel or related field

　　Knowledge of the operations of the hotel industry

　　Dynamic, enthusiastic, creative leader who thrives under pressure and is able to perform multiple functions and troubleshoot when needed

　　Command of the English language both written and verbal, with the ability to demonstrate warmth and empathy when engaging with others

　　Must have proven selling, negotiating and presentation skills

　　Requires knowledge of advanced sales techniques

　　Highly developed customer service skills with strong attention to detail

　　Proficient computer skills including but not limited to Microsoft Word, Power Point, Excel, and Outlook. Delphi experience preferred

　　The ability to delegate, effectively train and coach

　　Must be able to work a flexible schedule including nights, weekends and holidays

　　Proactively explore networking opportunities

　　Community leadership experience

　　Omni Hotels & Resorts is an equal opportunity/AA/Disability/Veteran employer. The EEO is the Law poster and its supplement are available using the following links: EEOC is the Law Poster (https://www1.eeoc.gov/employers/poster.cfm) and the following link is the OFCCP's Pay Transparency Nondiscrimination policy statement (https://www.dol.gov/ofccp/pdf/pay-transp_formattedESQA508c.pdf) If you are interested in applying for employment with Omni Hotels & Resorts and need special assistance to apply for a posted position, please send an email to [email protected] .

　　Job LocationsUS-TX-Austin

　　Posted Date2 months ago(1/2/2024 1:42 PM)

　　Requisition ID 2024-102993

　　of Openings 1Category (Portal Searching) Catering and Convention Services