Become a part of our caring community and help us put health first
Humana's Primary Care Organization is one of the largest and fastest growing value-based and senior-focused primary care providers in the country, operating over 200 centers across eight states under two brands: CenterWell & Conviva. Operating as a payer-agnostic, wholly owned subsidiary of Humana, our centers put the unique needs of seniors at the center of everything we do. Our clinics offer a team-based care model, where our physicians lead a multi-disciplinary care team supporting patient's physical, emotional, and social wellness.
The Associate Director, Field Sales will be the local growth leader in the market and have oversight over the consumer and local broker sales channels. In this role, he or she will lead the development of growth plans for the market and lead a team of salespeople who generate new patient enrollments through B2B and B2C channels, including engagement with health plan brokers, the community and individual seniors. Our sales teams engage with prospective patients by leveraging strong, lasting relationships with community partners and brokers, hosting events that introduce our brand and special model of care, and supporting health and well-being activities in our primary care centers, the community and virtually. These teams cultivate and close leads generated through these activities to achieve market sales goals.
Use your skills to make an impact
The Associate Director, Field Sales responsibilities include:
Acting as the local sales leader for a geographical market developing, in collaboration with the local Market President, a market-level growth strategy and plan
Hiring and training consumer sales team members and broker relationship managers to create a best-in-class sales organization
Optimizing the performance of this sales organization to drive maximum patient panel growth for the market:
Motivating, developing and supporting the consumer-focused sales team within the market; managing performance against sales targets at individual, clinic and market level
Developing and overseeing the market-level broker relationship strategy and plan; managing performance of broker relationship managers against targets for the market
Building relationships with local community organizations (e.g. retailers, service organizations, food banks, etc.) to create partnerships that support lead generation
Generating new lead development programs and sources based on previous experiences and ideas gleaned from other markets.
Optimizing use of the CRM tool (Salesforce) for tracking broker relationships and consumer leads to support performance management, analytics and compensation programs
Serving as the liaison to corporate sales, marketing and consumer analytics leadership to influence and leverage national tools, capabilities and best practices
Occasional evening and weekend work may be required as business needs dictate
Required Qualifications
Managed Health Care experience focusing on our Medicare population
5+ years' experience in sales leadership, including both consumer and B2B sales
Strong performance orientation around sales goals and metrics
Ability to coach and develop associates formally and informally
Proven ability to understand specific consumers, B2B partners and communities in order to drive sales strategies for them
Proven ability to develop strategy within a matrixed organization and drive execution of a plan
Experience using a CRM tool to maximize sales outcomes and strategy
Preferred Qualifications
Bilingual Spanish
Management of Salesforce System
Understanding of value-based healthcare model
Bachelor's degree
Scheduled Weekly Hours
40
About us
About CenterWell Senior Primary Care: CenterWell Senior Primary Care provides proactive, preventive care to seniors, including wellness visits, physical exams, chronic condition management, screenings, minor injury treatment and more. Our unique care model focuses on personalized experiences, taking time to listen, learn and address the factors that impact patient well-being. Our integrated care teams, which include physicians, nurses, behavioral health specialists and more, spend up to 50 percent more time with patients, providing compassionate, personalized care that brings better health outcomes. We go beyond physical health by also addressing other factors that can impact a patient's well-being.About CenterWell, a Humana company: CenterWell creates experiences that put patients at the center. As the nation's largest provider of senior-focused primary care, one of the largest providers of home health services, and fourth largest pharmacy benefit manager, CenterWell is focused on whole-person health by addressing the physical, emotional and social wellness of our patients. As part of Humana Inc. (NYSE: HUM), CenterWell offers stability, industry-leading benefits, and opportunities to grow yourself and your career. We proudly employ more than 30,000 clinicians who are committed to putting health first - for our teammates, patients, communities and company. By providing flexible scheduling options, clinical certifications, leadership development programs and career coaching, we allow employees to invest in their personal and professional well-being, all from day one.
Equal Opportunity Employer
It is the policy of Humana not to discriminate against any employee or applicant for employment because of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or because he or she is a protected veteran. It is also the policy of Humana to take affirmative action to employ and to advance in employment, all persons regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or protected veteran status, and to base all employment decisions only on valid job requirements. This policy shall apply to all employment actions, including but not limited to recruitment, hiring, upgrading, promotion, transfer, demotion, layoff, recall, termination, rates of pay or other forms of compensation and selection for training, including apprenticeship, at all levels of employment.
Centerwell, a wholly owned subsidiary of Humana, complies with all applicable federal civil rights laws and does not discriminate on the basis of race, color, national origin, age, disability, sex, sexual orientation, gender identity or religion. We also provide free language interpreter services. See our full accessibility rights information and language options https://www.partnersinprimarycare.com/accessibility-resources