About Evoqua Water Technologies

　　We are excited to announce that Evoqua has now joined Xylem. By uniting our complementary approaches, products, and expertise, we enable our customers to dramatically improve the way water and wastewater is used, managed, conserved, re-used, and returned to nature. Together, we bring uniquely powerful capabilities to solving the world's greatest water challenges.

　　At every level, our global team is committed to access, equity, inclusion, and diversity. Our goal is for all our colleagues to be involved, respected, valued, connected, and free to bring their authentic selves and ideas. If you are excited and passionate about solving water, we want to hear from you.

　　Our more than 22,000 diverse employees are helping communities in more than 150 countries become water-secure. Apply today and Let's Solve Water.

　　At Evoqua, we are committed to fostering and maintaining an inclusive and diverse workplace where employees can be their authentic selves. If this position interests you and you possess the minimum qualifications, we encourage you to apply as you could be the right fit for this or other roles we are looking to fill. Evoqua encourages all candidates meeting the minimum qualifications/requirements for the position to apply.

　　Position Summary

　　Individual contributor that executes entry-level tasks within a process or sub process ensuring that individual performance goals for that process are met, while exhibiting a basic understanding of the impact to other process areas.

　　What we can offer you

　　Core Responsibilities and Tasks

　　Responds promptly to customer inquiries through various channels. Process orders and requests as assigned

　　Primarily responsible for the processing of all incoming and outgoing calls for internal & external customers

　　Collaborates with appropriate intercompany resources

　　Inputs and/or modifies service order requests based on customer need and provides customer confirmation

　　Follows clearly documented departmental standard operating procedures

　　Process customer payments and provide proof of payment to customer

　　Provide customer invoices on demand

　　Generate and deliver customer specific service reports via SAP as requested

　　Perform tasks in accordance with the standard work document and performance metrics for that given process

　　Position Requirements

　　FORMAL EDUCATION:

　　Required:

　　High school diploma or equivalent plus 1 year of applicable work experience in a customer-focused role OR Associates degree with demonstrated capability in comparable work

　　KNOWLEDGE & EXPERIENCE:

　　Required:

　　Excellent time management, organizational, written and verbal communication skills.

　　Demonstrated ability in analytical problem solving and decision-making skills

　　Ability to handle difficult or sensitive situations

　　Strong willingness to learn and improve.

　　Ability to work as an individual and in a team

　　Ability to multitask via multiple channels.

　　Provides detailed, personalized, friendly & polite service to ensure customer retention.

　　Basic Computer Skills

　　Additional Details

　　Live our culture and exemplify our Growth Enabling Behaviors to be highly enabled to deliver, highly empowered to succeed and highly accountable to lead.

　　Evoqua Water Technologies prohibits discrimination against qualified individuals based on their status as protected veterans or individuals with disabilities, and prohibit discrimination against all individuals based on their race, color, religion, sex, national origin, sexual orientation or any other category protected by applicable federal, state or local law. Evoqua Water Technologies takes affirmative action to employ and advance in employment individuals without regard to race, color, religion, sex, national origin, protected veteran status or disability.

　　EEO is The Law

　　Equal Opportunity Employer Minorities/Women/Protected Veterans/Disabled/Sexual Orientation/Gender Identity

　　EEO is the Law - Poster (PDF) (http://www.eeoc.gov/sites/default/files/migrated_files/employers/poster_screen_reader_optimized.pdf)

　　Evoqua does not accept unsolicited resumes/candidates from search firms.