Associate Administrator, Office of Performance and Transformation - Value Improvement Office - Full Time 8 Hour Days (Exempt)(Non-Union)Apply Keck Medicine of USC Hospital Los Angeles, California

　　The Associate Administrator of the Office of Performance and Transformation will design, lead, and implement priority projects that are centered around growth, patient experience, access, and system integration. The Associate Administrator will lead the roll out and refinement of the Keck Operating System, including the annual operational goal development and deployment process and the continued expansion of Lean capability throughout the hospital. They will foster collaborative relationships with system functions to enable alignment of performance expectations and the continued maturity of the health system in providing shared services to community sites. The Associate Administrator will participate as a thought leader across the health system in continuous refinement, development, and expansion of the Keck Operating System. The Associate Administrator will work closely with senior executives across the hospital and health system to define and improve operational workflows in accordance with best practices, improve shared-service model implementation, flow and collaboration with and across the health system. They will collaborate with system and external technology partners in the implementation of innovative solutions to accelerate and hardwire process improvement. They will engage with new modalities, technology solutions and practices to create a more value for leaders that supports business analytics and data driven decision making, and value for patients by creating a seamless, inviting experience. This role requires an exceptional leader with proven ability to utilize interpersonal skills to develop partnerships with leaders in the hospital and across the system to drive alignment and execution of high-level priorities through process improvement, change management, and collaboration.

　　The Associate Administrator of the Office of Performance and Transformation at Keck Medical Center provides strategic direction, leadership, planning and management for design, lead, and implement priority projects for that are centered around growth, patient experience, access, and system integration. The Associate Administrator will lead the evolution of the Keck Operating System at Keck Medical Center, including the annual operational goal development and deployment process and the continued expansion of Lean problem solving and improvement capabilities throughout the medical center. The Associate Administrator will participate as a thought leader across the health system in continuous refinement, development, and expansion of the Keck Operating System. Leads and manages structured improvement initiatives, from large scale transformational projects, to focused improvement events. They will also acts as a coach for his/her team and for any directors/managers he/she interacts with to help them establish mechanisms to sustain performance after the completion of projects. The Associate Administrator will work closely with senior executives across the hospitals and health system to define and improve operational workflows in accordance with best practices, improve shared-service model implementation, flow and collaboration with and across the health system. They will collaborate with system and external technology partners in the implementation of innovative solutions to accelerate and hardwire process improvement. They will engage with new modalities, technology solutions and practices to create a more value for leaders that supports business analytics and data driven decision making, and value for patients by creating a seamless, inviting experience. This role requires an exceptional leader with proven ability to utilize interpersonal skills to develop partnerships with leaders in the hospital and across the system to drive alignment and execution of high-level priorities through process improvement, change management, and collaboration.

　　Essential Duties:

　　Drives the development and planning of a strategy to redesign care to improve value, quality, service, access, patient experience, and efficiency with measurable quality, patient experience and financial impact.

　　Successfully leads broad-scale change management and process improvement efforts with sustainable improvements

　　Assures effective execution of initiatives and business strategies through the alignment of physician and administrative stakeholders.

　　Develops a climate which builds leader commitment and reinforces quality, performance, and service.

　　facilitate processes, systems, and service improvements across the organization while ensuring that all initiatives are integrated and coordinated.

　　Collaborates with technology partners to accelerate improvement efforts.

　　Demonstrate persistent and persuasive communication (written and verbal) with all health system employees and medical staff members.

　　Builds effective partnerships and foster innovation engaging diverse stakeholders and departments, such as Physicians, APPs, Nursing, Ancillary Care Teams, Administrative leaders, and Frontline Staff to improve clinical operations.

　　Assists senior leadership to coordinate and deploy annual strategy process that are in line with the seven pillars of the organization’s mission.

　　Expertly apply data analysis and knowledge management tools and methodologies to systematically drive, implement and sustain change.

　　Serves to develop and engage key strategic and tactical initiatives with clinical and operational leaders across Keck Medical Center.

　　Responsible to develop and implement a culture of improvement across the organization.

　　Fosters a healthy team environment by coaching and mentoring direct reports, providing daily feedback and supporting their professional development. Develop and maintain organizational dashboards identifying key performance indicators.

　　Performs other duties as assigned.

　　Required Qualifications:

　　Req Bachelor's degree Degree in a related field.

　　Req 8 years in the health care industry and/or integrated delivery systems with a background in operations, performance improvement, and consulting.

　　Req Demonstrated leadership capabilities, including but not limited to:

　　Req Developing dynamic, constructive working relationships and partnerships with operational and clinical partners.

　　Req Excellent interpersonal skills (negotiation, listening and communication skills) characterized by effective interactions with a diverse range of internal and external constituents, stakeholders, and audiences.

　　Req Demonstrated organizational savviness – Ability to operate in complex organizational situations and remain effective; must have personal influence and credibility to be able to work from behind the scenes in the organization

　　Req Relationship driven, consultative, a team player, able to effectively lead process improvement initiatives.

　　Preferred Qualifications:

　　Pref Master's degree in health care administration, public health, or industrial engineering.

　　Pref Certification - Job Relevant Black Belt Lean Six Sigma

　　Required Licenses/Certifications:

　　Req Fire Life Safety Training (LA City) If no card upon hire, one must be obtained within 30 days of hire and maintained by renewal before expiration date. (Required within LA City only)The annual base salary range for this position is $158,080.00 - $260,832.00. When extending an offer of employment, the University of Southern California considers factors such as (but not limited to) the scope and responsibilities of the position, the candidate’s work experience, education/training, key skills, internal peer equity, federal, state, and local laws, contractual stipulations, grant funding, as well as external market and organizational considerations.

　　REQ20144834 Posted Date: 01/21/2024