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Assistant Store Manager, The North Face Vail
Assistant Store Manager, The North Face Vail-March 2024
Vail
Mar 28, 2026
About Assistant Store Manager, The North Face Vail

  Create Your Experience of a Lifetime!

  Come work and play in the mountains! Whether it’s your first-time seeing snow or you were born on the slopes, joining our team means discovering (or re-discovering!) a passion for the outdoors while building lifelong connections with teammates and guests from around the world.

  With 40+ resorts across 3 continents, you can join our team for a season or stay to build a career. From day one, you'll receive some of the highest compensation rates in the industry, free Epic pass(es) along with free ski and snowboard lessons, 40% retail discounts, the chance to grow through Epic Service - our leading training and development experience, and wellness benefits to fuel your success.

  Candidates for year-round positions are reviewed on a rolling basis. Applications will be accepted up to 90 days after the posting date, or until the position is filled (whichever is first).

  Job Benefits

  Ski/Mountain Perks! Free passes for employees, employee discounted lift tickets for friends and family AND free ski lessons

  MORE employee discounts on lodging, food, gear, and mountain shuttles

  401(k) Retirement Plan

  Employee Assistance Program

  Excellent training and professional development

  Referral Program

  Full Time roles are eligible for the above, plus:

  Health Insurance; Medical Insurance, Dental Insurance, and Vision Insurance plans (for eligible seasonal employees after working 500 hours)

  Free ski passes for dependents

  Critical Illness and Accident plans

  Job Summary:

  The role of assistant store manager is to assist in leading sales, staff, operational and merchandising functions of the store to attain maximum profitability, efficiency, and an outstanding guest experience!

  Job Specifications:

  Outlet: Vail

  Shift & Schedule Availability: Year Round 11 Month / Full Time

  The budgeted range starts at $25. Actual pay will be adjusted based on experience.

  Responsibilities Include (but are not limited to):

  Generate sales, demonstrate and maintain a professional standard of guest service.

  Assist Store Manager in maintaining a hardworking and professional standard of guest service.

  Fulfill manager-on-duty responsibilities when scheduled

  Generate sales, demonstrate, and maintain a professional standard of guest service

  Maintain and model high retail merchandising and cleanliness standards set forth by the Store and Area Manager

  Recruit and assist in maintaining a quality core staff.

  Evaluate sales trends and build methods for sales growth

  Manage inventory control and meet or exceed inventory goals

  Demonstrate and enforce company policies, guidelines, values, and ethics

  Coordinate company policies and guidelines.

  Enforce company cash handling policies and additional loss prevention policies and procedures

  Provide training resources in POS, product knowledge, guest service, resort information, and sales

  Maintain all company paperwork according to policies and procedures

  Communicate ideas or issues with the Store Manager

  Remain current on new industry products and trends, demonstrating knowledge of products

  Ensure all safety protocols are being observed at all times

  Assist in onboarding and training of new employees in POS, product knowledge, guest service, and sales

  Be upbeat, motivated, and possess the ability to multi-task

  Job Qualifications:

  HS Diploma or GED Equivalent - required

  2 years of retail sales - strongly preferred

  Supervisory experience in a retail environment - preferred

  Entry level digital literacy with familiarity with Microsoft Office - preferred

  Ability to connect with co-workers and guests in accurate spoken and written English - required

  Dedication to outstanding customer service

  Excellent communications skills both written and verbal

  Self-motivated with the ability to multi-task

  Familiarity with retail POS system

  Ability to work a flexible schedule; including nights, holidays and weekends – required

  Must be a great teammate and be able to handle a fast paced, stressful environment.

  Possess the desire to offer the highest customer service standards to guests

  The expected pay range is $25. This is the pay range we reasonably expect to pay for this position. Individual compensation decisions are based on a variety of factors.

  Vail Resorts is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, protected veteran status or any other status protected by applicable law.

  Requisition ID 498682

  Reference Date: 10/23/2023

  Job Code Function: Store Operations

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