Coach is a global fashion house founded in New York in 1941. Inspired by thevision of Creative Director Stuart Vevers and the inclusive and courageousspirit of our hometown, we make beautiful things, crafted to last-for youto be yourself in.Coach is part of the Tapestry portfolio - a global house of brands committedto stretching what's possible.A member of the Tapestry family, we are part of a global house of brandsthat has unwavering optimism and is committed to being innovative and whollyinclusive. Visitpage to learn more about Tapestry's commitment to equity,inclusion, and diversity.
Assistant Store ManagerJob DescriptionThe Assistant Store Manager at Coach demonstrates a high level of businessacumen; delivering sales results through employee development andmentorship. Embodies a strategic mindset to deliver operational efficiencies.Ensures Coach's standards and competencies are top of mind. They serve as atrue utilitarian player; possessing the ability to adapt to all roles withinthe store's environment.Sample of tasks required of role:SALES* Understands organizational objectives and makes decisions in partnershipwith the Store Manager that align with Company priorities and values* Develop sales strategies, initiatives and growth across all categories;communicates goals to the team, tracks store's performance at all timesand achieves sales* Productivity Management: holds the management team accountable forpersonal productivity and management contribution* Develops clienteling strategy; implements and monitors over time, toachieve business goals and objectives in partnership with the Store Manager* Understands changes in market with potential impact on business performanceand supports the execution of sales strategies/tactics* Brings best self to work through Coach's Guide to Style; ensures allassociates follow expectations* Acts as brand ambassador in the market/mall to drive loyalty and business(i.e. charity events, local associations, mall initiatives)* Resolves customer issues in a timely manner while being solution-orientedand forward thinking; partners with the Store Manager and/or DistrictManager as needed* Develop team to build long-term relationships with customers to drivebusiness* Takes initiative; has a high level of ownership and accountability forresults of self and others* Works directly with the Store/District Manager to protect and drive theneeds of the business* Ensures all daily tasks are completed without negatively impacting serviceof Coach standards* Approaches challenges in direct and timely manner and takes action to coursecorrect in the moment, when appropriate* Builds trusting relationships with peers and team; acts as advocate forthe Brand* Welcomes feedback and adapts behaviors; creating short and long-term goalsto achieve personal metrics and store performance* Delegates and empowers others* Creates enthusiasm and positivity for a shared vision and mission* Recognizes and values individual performanceOPERATIONS:* Evaluates performance of all team members and provides consistent and timelyfeedback; creates and modifies action plans for the continuous developmentin partnership with the Store Manager* Resolves performance problems using appropriate communication, coachingand counseling techniques* Adheres to all retail policies and procedures including POS and Operations* Leverages / understands Coach's tools and technology to support Serviceand Operations of store* Recruits, interviews on-boards and works closely with Store Manager onstrategies to maintain top-talent; while creating a talent bench* Manages daily operational tasks according to Coach standards includingselling and service expectations, operations, payroll, human resourcesand loss prevention* Demonstrates strong business acumen; strategically forecasts inpartnership with Store Manager, plans an budgets to the needs of thebusiness (i.e. payroll, staffing, scheduling, merchandising)* Interacts and communicates with Lead Supervisor and Store Manager* Maintains interior and exterior upkeep of building with partnership from thecorporate office; communicating needs to ensure esthetic and safetyrequirements are met* Adheres to all retail policies and procedures including POS and Operations* Leverages and understands Coach's tools and technology to support Serviceand Operations of storeCompetencies required:* Drive for Results: Can be counted on to exceed goals successfully. Isconsistently one of the top performers. Very bottom line oriented. Steadfastlypushes self and others for results.* Customer Focus: Is dedicated to meeting the expectations and requirementsof internal and external customers. Gets firsthand customer information anduses it for improvements in products and services. Acts with customers inmind. Establishes and maintains effective relationships with customers andgains their trust and respect.* Creativity: Comes up with a lot of new and unique ideas. Easily makesconnections among previously unrelated notions. Tends to be seen as originaland value-added in brainstorming settings.* Interpersonal Savvy: Relates well to all kind of people up down andsideways. Inside and outside the organization. Builds rapport. Buildsconstructive and effective relationships. Uses diplomacy and tact. Can diffuseeven high-tension situations... For full info follow application link.
Tapestry, Inc. is an equal opportunity and affirmative action employer andwe pride ourselves on hiring and developing the best people. Allemployment decisions (including recruitment, hiring, promotion,