Create a healthier, brighter future for pets, pet parents and people!

　　If you want to make a real difference, create an exciting career path,feel welcome to be your whole self and nurture your wellbeing, Petco is theplace for you.

　　Our core values capture that spirit as we work to improve lives by doingwhat's right for pets, people and our planet.We love all pets like our ownWe're the future of the pet industryWe're here to improve livesWe drive outstanding results togetherWe're welcome as we are

　　Petco is a category-defining health and wellness company focused on improvingthe lives of pets, pet parents and Petco partners. We are 29,000 strong,working together across 1,500+ pet care centers, 250+ Vetco Total Carehospitals, hundreds of preventive care clinics, eight distribution centersand two support centers.The Selling Experience Leader (SEL) is the key driver for the guestexperience and leading a selling culture in the store. Through the lens ofPetco's vision of "Healthier Pets. Happier People. Better World." TheSEL is the champion and role model for all relationship building touch pointswith Petco guests. The SEL will mentor all store partners in the culture ofselling and engagement to support and drive the customer experience. The SELassists the General Manager in developing and managing a high-performing teamthat consistently delivers top-line sales growth while maintaining a focus onthe welfare, health, and proper care of all animals; as well as assistsin managing all aspects of the store's business in accordance with Petcooperational standards and safety procedures.

　　Essential Job Functions:The incumbent must be able to perform all of the following duties andresponsibilities with or without a reasonable accommodation.

　　Responsible for successfully implementing a guest centric culture in thestore by leading in the following areas, as well as all otherprojects/duties as assigned.Provide an outstanding guest experience with each interaction.Utilize a deep understanding of business acumen to measure, analyze anddiagnose business trends and to also utilize critical thinking skills toeffectively implement business improvement plans.Lead store execution, training, communication and maintenance of companyinitiatives, programs, policies, procedures, safety practices, and promotions.Responsible for driving the implementation and execution of customer-centricprograms such as seasonal promotions and sales to meet and exceed salestargets.Train, coach, and develop department level leaders and store partners inall areas and functions required to run the store efficiently and to Petcostandards, including the effective rollout selling models.Leads a "never out of stock" culture with store partners to ensureexceptional customer experience for all Omni-channel initiatives (examplesinclude, but are not limited to: BOPUS, Extended Aisle, and Repeat Delivery).Ensure the weekly schedule is written effectively to maximize operationaland selling floor coverage.Manage and coach dog training partners in delivering a consistent servicescustomer experience aligned with our Petco Brand Standards and CustomerPromise.Promote a positive culture of teamwork by working alongside the leadershipteam, establishing priorities, and providing clear direction.Demonstrate and support a continuous improvement and growth mindset.Demonstrate a keen and genuine interest in all kinds of animals.Perform other duties as assigned and assume responsibility as Leader on Dutyto drive selling engagement. Nature of Supervision: General instruction isprovided by the General Manager on some, but not all tasks to be performed.Supervisory Responsibility:- The Selling Experience Leader is directly responsible for the Guest Servicesand Dog Training roles in the store.- Partner with the GM to attract, hire, and retain top talent; participate in new partner and leader interviews and selection.

　　Work Environment:The majority of job duties are conducted indoors, although occasionalmerchandise stocking, customer carry-outs, and bank deposits will requirethat an employee leave the store briefly. Because this position requiresbending, kneeling, moving merchandise (up to 50 pounds, asnecessary) and standing for long periods of time, there may be risk ofinjury resulting from failure to follow safety precautions and procedures. Alimited amount of travel will be required.

　　Contacts:This position has continuous contact with the general public at the store andat store-related events, and regular contact and exchange of informationwith other departments in the field, Distribution Centers, and at theSupport Centers. Contact outside of PETCO may be required in order tocoordinate merchandise returns, ordering parts, store repairs,coordination of vaccination clinics, store events, vendor meetings, etc.

　　The pay range(s) below are provided in compliance with state specificlaws. Pay ranges may be different in other locations.$20.50 - $32.00

　　Hourly or Salary Range will be reflected above. Exact rate of pay will bebased on position, location, and experience level. For a more detailedoverview of Petco Total Rewards, including health and financial benefits,401K, incentives, and PTO -see https://careers.petco.com/us/en/key-benefits

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