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Assistant Manager, Guest Experience
Assistant Manager, Guest Experience-March 2024
New York
Mar 28, 2026
About Assistant Manager, Guest Experience

  Company Overview

  KREWE is an independent high-fashion eyewear company inspired by the creativity and spirit of New Orleans, our hometown. Since launching in 2013 the brand has continued to grow and evolve with an extensive offering of unique, hand-crafted sun and optical frames designed in New Orleans and crafted with the utmost attention to detail. In addition to 3 brick & mortar locations, 12 “Tiny House” concept stores, and a robust ecommerce business the brand is also available at many notable retailers such as Bloomingdales, Neiman Marcus, Nordstrom, and shopbop. KREWE’s unique approach to eyewear has created a cult-following amongst consumers and influencers alike. Our frames have appeared in publications from GQ to VOGUE and on celebrities such as Beyonce, Gigi Hadid, Meghan Markle, Carrie Underwood, Hailey Bieber, Zayne Malik, Scott Disick, Adam Huber, among others.

  As the business grows, we are seeking smart, creative, and experienced individuals to join our talented team! Key attributes and qualities we are looking for in candidates for all open roles: Entrepreneurial spirit, innovative and solution-oriented, adaptable and resilient, best-practices methodology, team-oriented with a lean-in attitude, highest standards for execution, and a high level of accountability.

  Job Summary

  Calling all conceptual thinkers, team players, and eyewear aficionados — KREWE is looking for an Assistant Manager Guest Experience to join our SOHO store team.

  Responsibilities and Duties

  Lead the sales cycle through every step of the process

  Manage and inspire a team of sales specialists

  Work closely with your retail partners to ensure sales quotas are exceeded

  Set daily team goals and strive to reach every day

  Maintain visual brand standards at all times

  Act as a style advisor to every customer that walks through the door

  Enjoy the sun (as always)!

  Qualifications and Skills

  Advanced knowledge of fashion trends and a keen interest in eyewear

  3+ years experience in retail sales and management

  Born leader with a strong work ethic

  Keen understanding of all aspects of store operations

  Thrives in a goal-oriented working environment

  Proven history of exceeding expectations time and again

  A knack for conversation and always presenting products in their best light

  Passion for providing a unique customer experience

  Intuitive when it comes to meeting customer demands

  Self-sufficiency at organizing and managing multiple clients simultaneously

  Ability to remain flexible throughout a collaborative retail experience

  Someone who shares our inquisitive nature, affinity for fashion and design, self-motivated, and good-work-requires-having-fun mentality

  Benefits and Perks

  Competitive wage

  Health, vision and dental insurance

  Retirement plan available

  Parental leave policy

  Free KREWE frames (duh.)

  Spend your time in a truly "one of a kind" retail experience

  Quarterly cultural spend to encourage our get out, see the city, "do you" mentality

  Employee incentive program

  Ongoing educational allowance

  Employee referral bonuses

  We offer competitive salaries commensurate with experience; the range for this position is between $60,000 - $65,000 annually. 

  KREWE believes in providing an inclusive workplace where all individuals have the opportunity to succeed. We are proud to provide equal employment opportunities (EEO) to all employees and applicants without discrimination or retaliation because of race, color, religion, sex, national origin, age, disability, genetics, sexual orientation, gender identity, gender expression, veteran status, pregnancy or any other protected characteristic as established by applicable local, state, or federal law.

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