Summary The position is in the Crime Victims Compensation Program of the D.C. Superior Court. The Assistant Claims Examiner reports to the Program Director or their designee and assists claimants with filing CVCP applications. The position also provides support to the Claims Examiners. Responsibilities Brief Description of Major Duties: Responds to inquiries from the general public, service providers, government agencies, and court personnel about the Crime Victims Compensation program. Reviews and ensures claims applications are complete and submitted for processing in accordance with the governing statutes and laws. Submits completed applications to claims examiner for determination of eligibility. Creates electronic files of applications received and verifies all necessary documentation included. Determines and coordinates eligibility of temporary housing placement for requesting claimants. Prepares and processes Notices of Determination for applicants and communicates with the Moderator regarding the outcome of the application. Assists applicants with filing applications. Reviews payment requested submitted by the Claims Examiner for approval. Compiles and prepares financial data for reporting. Assists the Crime Victims Compensation Program Director and Accounting officer with administrative tasks as needed. Requirements Conditions of Employment A probationary period of one (1) year must be successfully completed. Background and security investigation are required. To qualify for this position, you must submit the following: 1. Resume 2. Completed Vacancy Questionnaire 3. Documentation /Proof of Education (e.g. copy of HS diploma, GED certificate, college transcript or degree) 4. List of three (3) professional references All required documentation must be received by the closing date of the announcement. Qualifications Minimum Qualifications: A high school diploma or GED certificate plus five (5) years of experience providing administrative support in a general office, public service agency, social services, legal services, or court environment. Ability to work in a high-volume, fast paced environment. Ability to communicate effectively both orally and in writing. Education Substitution: Associate's degree plus three (3) years of experience providing administrative support in a general office, public service agency, social services, legal services, or court environment. Bachelor’s degree plus one (1) year of experience providing administrative support in a general office, public service agency, social services, legal services, or court environment. Please note that authorization for the release of your adult criminal record revealing any convictions and forfeitures, and any criminal cases currently pending before the courts is required. If you are selected for the position, a criminal history records check will be conducted. The incumbent should be an enthusiastic and engaged professional who enjoys working with a diverse group of Court personnel and customers and lives the DC Courts’ values of Accountability, Excellence, Fairness, Integrity, Respect, and Transparency. Education To qualify based on education, upload a copy of your college transcript or degree. The transcript must show the name of the college or university, your name, list of courses with credit hours, major(s), and grade-point average or class ranking. Only education or degrees recognized by the U.S. Department of Education from accredited colleges, universities, schools, or institutions may be used to qualify for District of Columbia Courts employment. You can verify your education here: http://ope.ed.gov/accreditation/. Foreign Education: If you are using foreign education to meet qualification requirements, you must upload a Certificate of Foreign Equivalency with your transcript at time of application to receive credit for that education. For further information, visit: https://www.ed.gov/about/offices/list/ous/international/usnei/us/edlite-visitus-forrecog.html. Additional Information This job is being filled by an alternative hiring process and is not in the competitive Federal civil service. All required information must be received by the vacancy announcement closing date.