Leading the daily operations of the Housekeeping department and providing support to the

　　Room Attendants and House Attendants.

　　• Assist with training and hiring of new team members.

　　• Collaborate with the Maintenance department with any room and property deficiencies.

　　• Maintain close working relationship with other departments especially Front Office, Food &

　　Beverage and Spa.

　　• Inspect rooms and provide ongoing feedback to the team.

　　• Check and maintain adequate level of supplies and material and request replenishment of

　　supplies as required.

　　• Ensure the correct handling of lost guest property in accordance whit Hotel procedures.

　　• Carry out opening and closing procedures as detailed in the standards & procedures while

　　ensuring accurate completion of any reports.

　　• Provide leadership that inspires and engages the team to do their best every day.

　　• Ensuring all guest comments and complaints are acted upon promptly.

　　• Assist the team to ensure that all goals are met on a daily basis.

　　• Assist with scheduling of staff.

　　• Ensure room standards are maintained.

　　• Create action plans and update departmental progress-based guest and employee

　　feedback.

　　• Help to prepare work schedules to ensure all jobs are covered in assigned areas.

　　• Other duties as assigned by Housekeeping Manager, Assistant General Manager and General

　　Manager.

　　At IHG, we’ve made a promise. As one of the world’s leading hotel groups, we’re here to deliver True Hospitality for Good. Making our guests and colleagues feel welcome, cared for, recognised and respected – wherever they are in the world. Want to be part of the journey?

　　As the world’s first and most global luxury hotel brand, InterContinental Hotels & Resorts has pioneered international travel since the 1940s, we are passionate about sharing our renowned international know-how and cultural wisdom in truly impressive surroundings. We all take great pride in being genuine ambassadors of the InterContinental®️ brand and to be part of the brand you will have a thirst for travel, passion for culture and appreciation for diversity. We create inspiring experiences for those seeking a richer perspective on the world. If you’d like to embrace a world of opportunities, we’d like to welcome you to the world’s most international luxury hotel brand. Let’s Go Further Together.

　　Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today.

　　At IHG Hotels & Resorts, we are proud to be an equal opportunity employer. We firmly believe that all our colleagues deserve to be treated equally and have the same opportunities to develop and grow their skills within our business and provide equal employment opportunities to all applicants and colleagues without regard to an individual's, race, color, ethnicity, national origin, religion, sex, sexual orientation, gender identity or expression, age, disability, marital or familial status, veteran status or any other characteristic protected by law.