An Assistant Health Club Manager is responsible for assisting the Health Club Manager with operations, team management, and training to deliver an excellent Guest and Member experience while helping to achieve annual revenue targets.

　　What will I be doing?

　　As an Assistant Health Club Manager, you will be responsible for assisting the Health Club Manager with operations, team management, and training to deliver an excellent Guest and Member experience. An Assistant Health Club Manager will also be required to help achieve revenue targets and manage customer feedback. Specifically, you will be responsible for performing the following tasks to the highest standards:

　　Assist Health Club Manager with managing operationsAssist Health Club Manager with managing team members to ensure high motivation, provision of high quality service and ongoing developmentAssist Health Club Manager with the recruiting, managing, training and development of the teamAssist Health Club Manager in meeting revenue targets and overall department annual budgetManage customer feedback effectively to ensure continuous service and programme improvementRespond to audits to ensure continual improvement is achievedLiaise with other hotel departmentsEnsure customers and guests receive friendly and consistent personalised service from all team membersMaintain awareness of department security related to cash, stock and equipment and ensure all department procedures are followedEnsure health, safety and COSHH regulations are complied with and club rules are observed by members, clients and guestsWhat are we looking for?

　　An Assistant Health Club Manager serving Hilton brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:

　　Supervisory experience within the leisure sectorAbility to work under pressureExcellent grooming standardsWillingness to develop team members and selfFlexibility to respond to a range of different work situationsAbility to work on your own or in teamsIt would be advantageous in this position for you to demonstrate the following capabilities and distinctions:

　　Passion for Customer Service and ability to close a saleRelevant Fitness and pool qualificationsAbility to meet financial targetsWhat will it be like to work for Hilton?

　　Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands (http://jobs.hiltonworldwide.com/our-brands/index.php) . Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!

　　Job: Spa, Health Club, Recreation

　　Title: Assistant Health Club Manager

　　Location: null

　　Requisition ID: HOT0A8WZ

　　EOE/AA/Disabled/Veterans