The Opportunity

　　Delaware North Sportservice is seeking an Assistant General Manager to join our team at the iconic TD Garden in Boston, Massachusetts. We are seeking a Food and Beverage leader with 5+ years of food and beverage management experience who will oversee our suites, clubs, catering, restaurants, concessions, and retail operations.

　　Our ideal candidate is dedicated to delivering the highest quality of food and beverage services to our guests - taking great pride in their work and the impact they will have on creating exceptional experiences.

　　Relocation assistance will be provided for this role.

　　Pay

　　Minimum – Anticipated Maximum Base Salary: $119500 - $161300 / year

　　In addition to base salary, we offer an annual bonus plan based on company and individual performance, or a role-based, uncapped sales incentive plan. The advertised pay range represents what we believe at the time of this job posting, that we would be willing to pay for this position. Only in special circumstances, where a candidate has education, training, or experience that far exceeds the requirements for the position, would we consider paying higher than the stated range. Information on our comprehensive benefits package can be found at https://careers.delawarenorth.com/whatweoffer .

　　Benefits

　　At Delaware North, we care about our team members' personal and professional journeys. These are just some of the benefits we offer:

　　Medical, dental, and vision insurance

　　401(k) with up to 4% company match

　　Annual performance bonus based on level, as well as individual, company, and location performance

　　Paid vacation days and holidays

　　Paid parental bonding leave

　　Tuition and/or professional certification reimbursement

　　Generous friends-and-family discounts at many of our hotels and resorts

　　Responsibilities

　　Assist General Manager in setting short- and long-term departmental goals and objectives that cover a range of areas, including people development, company policies and operating budgets.

　　Oversee season planning process ensuring alignment with Delaware North, client expectations, and operational goals.

　　Engages in the financial goals of the operation with support from the General Manager in budget planning, P&L management, financial reporting, action plans, and projections to ensure cash, inventory, and payroll procedures are in place.

　　Review financial reports and developing action plans to best achieve business goals.

　　Collaborate with culinary leadership and partners to drive menu development and associated operational enhancements.

　　Identify opportunities and drive continual improvement in our location operations.

　　Hire, train, and develop the team and ensure all team members at the unit are supported and managed effectively to provide an optimal experience for guests and team members.

　　Conducts regularly scheduled meetings to ensure lines of communication are open between management and team members.

　　Build and maintain strong relationships with clients, guests, subcontractors, not-for-profits and Delaware North team members.

　　Maintains state, federal and business compliance, including responsible alcohol service guidelines, safety and sanitation standards, and client requirements.

　　Special projects as assigned by upper management.

　　Qualifications

　　A minimum of 5 years of food and beverage management experience in a high-volume sports and entertainment setting such as an arena, ballpark, or stadium is required.

　　Prior experience working in a multi-sport property a plus.

　　Bachelor's degree in hospitality, Business Management, or a relatable discipline is preferred.

　　Operational financial management, profit and loss management, financial reporting, and budgeting are required.

　　Ability to build foundational relationships with excellent oral, written, and communications skills.

　　Strong commitment to client and guest engagement will be critical to this individual's success.

　　Prior labor relations, union exposure, and CBA negotiations preferred.

　　Ability to lead and make decisions in a fast-paced high-pressure environment.

　　Strong technical skills and POS system experience required.

　　Who We Are

　　Delaware North purchased the historic Boston Garden in 1975 and later constructed its successor, TD Garden, and neighboring The Hub on Causeway, both of which we continue to own and operate. As New England’s largest sports and entertainment arena, TD Garden is the home of the storied NHL’s Boston Bruins and NBA’s Boston Celtics franchises and hosts over 200 events annually with over 3.5 million visitors.

　　At Delaware North, you’ll love where you work, who you work with, and how your day unfolds. Whether it’s in sporting venues, casinos, airports, national parks, iconic hotels, or premier restaurants, there’s no telling where your career can ultimately take you. We empower you to do great work in a company with 100 years of success, stability and growth. If you have drive and enjoy the thrill of making things happen - share our vision and grow with us.

　　Delaware North Companies, Incorporated and its subsidiaries consider applicants for all positions without regard to race, color, religion, creed, gender, national origin, age, disability, marital or veteran status, sexual orientation, or any other legally protected status. Delaware North is an equal opportunity employer.