Position Summary:

The Assistant District Rental Manager will support the District Rental Manager in leading the Commercial and Consumer Rental product lines, and contribute to the District’s pretax and revenue, through leadership of the Rental operations team, strategic fleet management, and Rental talent development.

Major Responsibilities:

• Hiring and performance management of rental associates at multiple locations to ensure associate development and successful job performance. This includes training, coaching, and developing rental counter associates.

• Leadership of all Rental operations including fleet management, rental counter processes, and customer satisfaction to achieve business goals.

• Actively collaborates with Lease Sales, Finance, and Maintenance teams regarding Rental related items.

• Partner with the District Rental Manager to support strategic Rental initiatives and growth planning.

• Achieve customer satisfaction through leadership of the Rental operations team, ensuring proper staffing, adequate fleet, and correct associate training. Directly engages with customers to assist in resolving conflict or facilitating special requests.

• Additional Rental related assignments or projects assigned by the District Manager or District Rental Manager to assist the district in achieving goals.

Qualifications:

• 3 years customer service experience preferred

• 1+ years management and rental experience required

• Bachelor’s Degree required

• Intermediate computer skills including Word, Excel, PowerPoint, and Outlook

• Ability to learn and apply new concepts quickly, be able to adapt to a fast pace environment

• Strong written and verbal communication skills

• Team leadership skills and a desire to help others develop and succeed

• Customer centric and results driven

• Regular, predictable, full attendance is an essential function of the job

• Willingness to travel as necessary, work the required schedule, work at the specific location required, complete Penske employment application, submit to a background investigation (to include past employment, education, and criminal history) and drug screening are required.

This position is regulated by the Department of Transportation or designated as safety sensitive by the company, and the ability to work in a constant state of alertness and in a safe manner is required. Associates must have the ability to accept responsibility for their own safety, as well as the safety of others.

Physical Requirements:

The physical and mental demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

The associate will be required to remember and understand certain instructions, guidelines or other information. The associate must be able to see and verbally communicate. Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perception and the ability to adjust focus.

While performing the duties of this job, the associate will be required to move frequently, stand, walk, and sit. The associate is frequently required to use hands to touch, handle, and feel, and to reach with hands and arms. The associate must be able to regularly lift and/or move up to 50lbs/23kg and occasionally lift and/or move up to 100lbs/45kg.

Penske is an Equal Opportunity Employer.

Job Category: Operations Management

Job Function: Rental Operations

Job Family: Operations

Address: 1326 W. Craighead

Primary Location: US-NC-Charlotte

Employer: Penske Truck Leasing Co., L.P.

Req ID: 2405535