TouchPoint
Salary: $62,000 - $73,000 / year
Other Forms of Compensation: Annual bonnus potential
Pay Grade: 12
TouchPoint, Support Services, provides customer focused support services. As specialists, we perform services including healthcare housekeeping, management in laundry processing, patient transportation, and food service. TouchPoint is a compilation of the most committed and talented individuals working in the industry today. Our dedication to quality, exceptional customer service, and unequivocal results allow us to provide the best outcomes to our clients.
Job Summary:
The Assistant Director of Environmental (Housekeeping) Services will assist the Director in being financially accountable for the department by operating within the approved budget, while also providing the Client with the maximum value spent. In addition, this role will foster interdepartmental relations and integrate the environmental services department with the hospital plan of operations. This position will lead a team of 2 Managers & 70 housekeeping Associates at a 400-bed hospital account in Chicago. Anticipated schedule will be Monday - Friday, approximately 9:00am-5:30pm / 10:00am-6:30pm and rotating one weekend per month. Annual bonus potential, benefits and generous PTO included!
Key Responsibilities:
Establishes and reviews standards and work procedures for all housekeeping staff in accordance with established policies and practices
Plans work schedules, hours, areas of work, and job duties to ensure adequate housekeeping services are rendered to all areas
Interviews, selects, hires, evaluates, and recommends termination of facility housekeeping personnel
Orients, trains, and manages a team
Completes regular inspections and evaluations of the facility; has the ability to recommend action items; assists with relocations within the facility
Conducts regular staff meetings and communicates with members of other departments to coordinate housekeeping activities
Schedules major project work, assuring that adequate staff and supplies are available
Conducts regular inventory of housekeeping supplies
Assists system director with budget
Follows-up on all client requests
Preferred Qualifications:
Bachelor’s degree preferred; high school diploma/GED required
Understanding of all housekeeping procedures preferred
Two+ (2) years of housekeeping management experience preferred
Good work ethic and drive and initiative for quality and customer service
Excellent written and oral communication, listening and empathy, and decision-making (one-on-one and group) skills
Ability to apply a participative approach to managing staff, to function appropriately under stress, to organize and prioritize tasks, and to develop budgets with a complete understanding of facility needs and requirements
Excellent stress management skills, administrative and organizational, and follow-through (with associates and clients) skills required
Proficient in the use of Windows based office software including but not limited to Microsoft Office, Word, Excel, PowerPoint and Outlook
Apply to TouchPoint today!
TouchPoint is a member of Compass Group USA
Click here to Learn More about the Compass Story (http://www.compass-usa.com/our-story/)
Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.
Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. Disclaimer: this job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. While this is intended to be an accurate reflection of the position posted, the Company reserves the right to modify or change the essential functions of the job based on business necessity. We will consider for employment all qualified applicants, including those with a criminal history (including relevant driving history), in a manner consistent with all applicable federal, state, and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York Fair Chance Act. We encourage applicants with a criminal history (and driving history) to apply.
Associates at Touchpoint are offered many fantastic benefits.
Medical
Dental
Vision
Life Insurance/ AD
Disability Insurance
Retirement Plan
Paid Time Off
Holiday Time Off (varies by site/state)
Associate Shopping Program
Health and Wellness Programs
Discount Marketplace
Identity Theft Protection
Pet Insurance
Commuter Benefits
Employee Assistance Program
Flexible Spending Accounts (FSAs)
Applications are accepted on an ongoing basis.
Touchpoint maintains a drugfree workplace.
Req ID: 1268137
TouchPoint
ERIN S PRINDLE
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