Assistant Community Manager

　　This position is responsible for assisting the Community Manager in the overall operations of the property, development, oversight of the team, and maintain community compliance with all policies, procedures, and internal quality control standards.

　　Essential Duties

　　Manage property and staff ensuring compliance with all Fair Housing and Fair Credit Reporting Requirements, Human Resources and Operations policies and procedures, and Safety Management programs

　　Assist with file audits, HUD management and occupancy reviews and HUD REAC inspections

　　Administer HUD recertifications and supervise all aspects of monitoring agency compliance including proper recertification, interim recertification procedures and coordinate annual unit inspections.

　　Oversee the day-to-day outreach, sales, and customer service efforts to meet and exceed performance targets

　　Evaluate current market conditions and competition.

　　Increase revenue while maintaining controllable expenses including revenue collections and delinquency control.

　　Provide customer service to residents, resolving any issues that may occur and ensuring maintenance completes service requests.

　　Ensure that all property reporting is completed in a timely manner (i.e., financial reports, marketing reports).

　　Operate within budget and purchasing guidelines.

　　Maintain curb appeal by walking/inspecting property and vacant units.

　　Ensure company policies and procedures are met.

　　Attend court proceedings, as necessary.

　　Coordinate and lead staff meetings, as necessary.

　　Supervise, review, evaluate, and counsel employees in conjunction with the directives of the Area

　　Promote Resident Services initiatives to drive efforts at the community level, engaging residents in social, educational, planned activities and events

　　Prepare reports of all operational financial data to the Regional Property Manager, Property Staff Accounts and other Corporate Departments as requested

　　Lead staffing, training, and development initiatives for the property to ensure the best talent is part of the property team

　　Job Requirements

　　Previous Property Management Experience – REQUIRED

　　At least two years of Project Based Section 8 experience as an Assistant Community Manager

　　Knowledge of Department of Housing and Urban Development ("HUD") rules and regulations

　　Working knowledge of the affordable housing recertification process

　　COS (Certified Occupancy Specialist) or TCS (Tax Credit Specialist) Certification or equivalent certification from a nationally recognized compliance training program and experience

　　Knowledgeable in rent collections, posting to G/L, completing daily deposits, calculating SODAs, etc.

　　Outstanding customer service skills

　　Exceptional verbal and written communication skills

　　Accounts receivable and collections experience a MUST 

　　Attention to detail and ability to work independently on assignments 

　　Proficient in Word, Excel, Outlook, One-Site Property Management Software and Internet  

　　Education

　　High school or GED. This position requires the ability to read and write English fluently, the ability to accurately perform intermediate mathematical functions and the ability to understand and perform all on-site resident management software functions. 

　　Professional Experience  

　　A minimum of three years of experience in residential property management as a Community Manager

　　Attendance/Travel Requirements

　　The position requires the ability to work any of the seven days of the week, 52 weeks of the year.  Due to the property staffing limitations, it is extremely critical that individuals be able to work their scheduled hours on a consistent basis and, if necessary, overtime hours when requested.  The position requires the ability to serve on-call, as scheduled or as necessary.  Travel may be required at times to attend various owner gatherings either in the general vicinity of the associates home property, or in another state.  You must also be able to attend certain resident events that are held after hours.

　　Computer Skills

　　Minimum of basic knowledge of computers

　　Ability to use Outlook and OneSite/Yardi

　　Intermediate knowledge of Microsoft Suites

　　Minimum of basic Internet knowledge

　　Physical Demands

　　Must be capable of physically accessing all exterior and interior parts of the property and amenities. Must be able to push, pull, lift, carry or maneuver weights of up to 50lbs. independently and 100 lbs. with assistance.

　　Learning & Development

　　Maintain a commitment to ongoing personal development and career growth though career path activities provided through the corporate office and external sources as needed.

　　Edgewood prides itself on offering a competitive salary and extensive, market-competitive health and welfare BENEFITS

　　Medical, Dental & Vision

　　Prescription Drug Program

　　Paid Vacation & Holiday

　　Paid Personal/ Sick Leave

　　Company Paid Life Insurance

　　Company Paid AD& D Insurance

　　Company Paid Short- Term

　　Company Paid Long-term Disability

　　Supplemental Life Insurance

　　Dependent Supplemental Life Insurance

　　Educational Assistance

　　Financial Planning

　　Retirement Savings Plan with company matching

　　Company outings and events

　　Edgewood Management Corporation is committed to a diverse workforce and is an Equal Opportunity Employer.

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