General Description: POSTING TYPE: Open Competitive DEPARTMENT: Library HOURS: Full-Time PREFERRED HIRING RANGE: $42,989 - $53,736/year (grade 104) FULL SALARY RANGE: $42,989 - $67,170/year LOCATION: Burnhaven Library UNION: Non-Union OPENING DATE: 1/19/2024 CLOSE DATE: 4:30 p.m. on Friday, February 2, 2024 What You'll Do: The Assistant Circulations Services Supervisor is responsible for supervising Substitute Information Assistants, Shelving Assistants and shelving functions at the library branch. The position also assists the Circulation Supervisor or Branch Manager with hiring, training, responding to questions from staff and public, work direction, work assignments of daily schedules for Senior Information Assistants, Substitute Information Assistants and Shelving Assistants. Performs related circulation duties including (but not limited to) checkout and check-in functions, assisting in troubleshooting public computers and related equipment. Also provides direct customer service including receiving and recording fines and fees, issuing library cards, answering phone and greeting visitors, sorting and shelving returned and new library materials, preparing and discarding library materials for circulation, and performing related circulation duties, as assigned. We currently have one opening for a full-time Assistant Circulations Services Supervisor at our Burnsville location. However, this list may be used to fill future Assistant Circulations Services Supervisor positions at various locations. Who We Are: Dakota County is Minnesota s third largest county and home to more than 400,000 residents. Our motto is Be More and we strive every day to achieve excellence public service, with a focus on four values: Service, Integrity, People, and Innovation. Dakota County aims to create an environment that is welcoming and inclusive of diverse people, backgrounds, and experiences. Our goal is to have a workforce that is reflective of the communities and individuals we serve. We promote an equitable and culturally aware work environment where everyone can be their authentic selves. Duties & Responsibilities: These examples do not include all possible tasks in this work and do not limit the assignment of related tasks in any position of this classification. Regular attendance according to the position's management approved work schedule is required for all positions. 1. Manages shelving operations & substitute information assistant work schedules, and assists with branch operation and volunteers under the direction of the Circulation Supervisor and/or Branch Manager. Assists with hiring, training and work direction of circulation staff and branch volunteers. 2. Performs excellent customer service functions to meet the needs of internal and external customers by possessing and demonstrating in-depth working knowledge of library system/catalog, Outlook, software applications, Internet, equipment and computers. Tracks statistics and reports to manager according to established timelines. Responds to and resolves issues raised by library patrons in a timely manner. 3. Processes and tracks library materials in a timely manner to ensure materials are available and in satisfactory condition for internal and external customers. 4. Builds relationships and networks with internal and external resources to promote library mission. Actively participates on internal and/or external committees, work groups and department meetings as designated or approved by Supervisor. 5. Manages monetary transactions according to department procedures. Click here for the full, complete list of duties and responsibilities. Knowledge, Skills & Abilities and Work Environment: Organizational and supervisory skills Knowledge of circulation software, Outlook, Microsoft Office and other software used in Library Knowledge of Library guidelines, procedures and programs Knowledge of organization of collections alphabetical and Dewey Decimal Knowledge of basic math Ability to perate personal computers and other office equipment Ability to alphabetize and file Ability and skills to perform detailed work within established time guidelines Ability to work effectively with the public, co-workers and all others Ability to handle heavy book carts and boxes Ability to unload book return bins Willingness to maintain flexibility in schedule and assignments Work Environment: Dakota County welcomes and is inclusive of diverse people, backgrounds, and perspectives. The County aims to reflect the community and clients it serves, and fosters an equitable and respectful working environment where everyone is empowered to be their authentic selves. Work is performed within a County library system. Operation of office equipment such as personal computers, telephone, adding machine, photocopier, scanner and fax machines. Occasional lifting requirement of up to 25 pounds, pulling and/or pushing book carts, exerting force up to 50 pounds. Frequent walking, standing, bending, twisting, stretching, crouching, reaching (forward and overhead) and grasping. Frequent wrist and finger manipulation due to high concentration of filing, compiling, calculating or computer work. The work is typically performed in an adequately lighted and climate-controlled office. May require occasional travel. Benefits: Comprehensive and affordable medical, dental, vision, and other benefits Excellent work-life balance Generous paid time off (accrual rate starts at four weeks per year) Eleven paid holidays each year and one floating holiday Pension with a generous employer contribution Selection Process: You submit an online application that includes supplemental questions We assign you a score based on your qualifications Top scoring candidates are referred to the hiring manager for interview consideration We conduct background and reference checks before hiring