Job Purpose or Objective(s): The Assistant General Manager assists the General Manager or Senior Director of Casino Operations with the planning, coordinating of all business activities of a designated Choctaw Casino and Resort property. The Assistant General Manager will act for the GM during their absence. You will report to the Senior director of Casino Operations.

　　Primary Tasks:

　　You will implement long term strategic goals through proactive oversight of tactical plans execution.

　　Support the General Manager/RGM in the leadership of the property team through supporting the vision, prioritizing resources and aligning property leadership with growth strategies and overall brand-wide development plans.

　　Implement growth strategies to increase market share by managing financial performance, assessing market factors, demographic trends and competitive strategy.

　　Maintain a regular, presence during peak times and major property events to evaluate service improvement needs and evaluate property performance.

　　You will monitor property leadership performance standards and assist the General Manager/RGM in holding directors/managers accountable for performance.

　　Responsible for guiding, instructing and developing direct reports, as delegated by the General Manager/RGM in the proper performance of their responsibilities.

　　Monitor operations to ensure that the property is following brand-wide quality assurance goals.

　　Implement and models all guest experience standards and guides higher levels of guest satisfaction across all departments.

　　Maintain and harmonious channels of communication across the organization and ensure the General Manager/RGM is kept informed on crucial issues; promote high levels of associate engagement to enhance morale and create a positive working environment.

　　Perform other tasks as may be assigned.

　　Requirements:

　　Bachelor's Degree or equivalent experience in Business or Casino Operations or 4 years directly related experience

　　General computer application proficiency (spreadsheets (can perform complex functions), word processing

　　Correspondence skills, have experience with guest service, eye for creativity, innovation.

　　Understand P&L statement and how your actions affect, improve.

　　Mentor others to increase business knowledge.

　　5 or more years casino experience involving gaming floor.

　　About the Choctaw Nation

　　The Choctaw Nation is the third-largest Indian nation in the United States, with over 200,000 tribal members and more than 11,000 employees. The first tribe over the Trail of Tears, historic boundaries are in the southeast corner of Oklahoma. The Choctaw Nation's vision, "Living out the Chahta Spirit of faith, family and culture," is evident as it continues to focus on providing opportunities for growth and prosperity.

　　Benefits

　　Free gym membership

　　Free access to employee health clinic

　　Free lunch for casino & resort associates

　　Earned wages access once per week for hourly Associates

　　Pet insurance

　　Paid vacation / sick time

　　Medical / Dental / Vision

　　401(K) with company match

　　College tuition reimbursement

　　Short-term disability, long-term disability, and family leave

　　Employee assistance program

　　Employee prescription program

　　CNO Paid Life Insurance

　　Teladoc

　　On Site Dental Clinics (Jet Dental)

　　On Site Mammogram Services

　　Free diabetes and hypertension monitoring benefit (Livongo)

　　Accolade- Concierge Benefits Program

　　Wellness Program that equals savings on health insurance cost (Virgin Pulse)

　　Maternity Care Program

　　(Benefits provided by the Choctaw Nation are based on employment classification)

　　CNO was selected as a winner in both HRDUS' and Forbes' 2022 "Employer of Choice" competitions:

　　Choctaw Nation of Oklahoma received recognition as one of six Best Places to Work in the United States as selected by HRDUS

　　Choctaw Casinos & Resorts received recognition from Forbes as a Best Employer for Diversity in the Travel & Leisure category.

　　Forbes also recognized the Choctaw Casino and Resorts as one of America's Best Employers for New Graduates.

　　Job Identification: 6440

　　Job Category: Gaming

　　Posting Date: 01/23/2024, 5:16 PM

　　Job Schedule: Full time

　　Job Shift: Variable

　　On-Site/Remote: On-Site