Shore United Bank is seeking a Branch Operations Manager (Assistant Branch Manager) to join our team. This position is responsible for assisting with managing a branch office to meet the financial services needs of customers in the assigned community market area. The Branch Operations Manager will assist the Branch Manager in providing leadership to the bank through efficient daily operations in all areas of banking service. This position requires prior banking and supervisory experience.
Essential Functions
Assist the Branch Manager in efforts to reach profit, performance, and customer service goals.
Implement strategies to achieve defined branch goals.
Ensure the office is compliant with operating policies, procedures, and outside regulatory requirements.
Make certain that all customer service personnel are adequately trained both with respect to product knowledge and selling techniques.
Supervise select branch personnel as directed.
Provide investigation, analysis, and resolution to customer problems/concerns; assure customer needs are met.
Make business development calls to prospective new customers and to current customers.
Assist with monitoring branch financial activities, perform audits, review and prepare reports, manage cash levels for the branch.
Position Type/Expected Hours of Work:
This is a full-time, exempt position, Monday-Friday including rotating Saturdays.Required Education and Experience:
High School Diploma or equivalent required.
A minimum of 3 years’ experience in banking.
Prior experience in supervisory role.
Company Benefits:
Join a family and community-oriented workplace that offers a team environment, along with a collaborative and friendly place to work
Comprehensive benefits packing including health, dental, vision, short-term and long-term disability, long-term care insurance, company paid life insurance, and much more!
Paid parental leave
401k savings plan with up to a 4% company match
Employee perks such as: employee banking services, loan discount program, tuition reimbursement, career development program, Employee Assistance Program, and wellness initiatives.
Opportunity for growth and advancement
Paid training program and continuous training sessions throughout the year on various topics
Generous paid time off and paid sick time
Community involvement opportunities
Shore United Bank is a full-service community bank with a rich history dating back to 1876. In excess of $6 billion in assets, we offer innovative financial services delivered with the personal touch you expect from a community bank. We serve a broad geographic area with branches in Maryland, Delaware and Virginia, and we also provide a comprehensive suite of digital banking services that allow you to bank with us no matter where life takes you.
In addition to banking, we offer trust and wealth management services through Wye Financial & Trust, a division of Shore United Bank. Together, our team of experienced professionals is dedicated to helping you achieve your financial goals.
Shore United Bank: Good things are happening here. ®
Shore United Bank is an Affirmative Action/Equal Opportunity Employer. Shore United Bank is an E-Verify participant.
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