Overview

　　ERP International, LLC ( www.erpinternational.com ) is currently seeking a Full Time Asset Manager to support our DFC CFESS technical support program. Qualified candidates are urged to apply to learn more about this great opportunity!

　　Culture of ERP: Fast-paced, fun, collaborative, energetic, and positive.

　　Be the Best! Join our exceptional team in a dynamic work environment only to discover the immense job satisfaction and pride of being an ERP Employee! Apply online today and discover more about this exceptional employment opportunity.

　　ERP International is honored to have been named one of The Washington Post’s 2023 Top Workplaces for the third year in a row!

　　Connect With Us! Apply online today and discover more about this exceptional employment opportunity. www.erpinternational.com

　　ERP Offers Employees:

　　* Competitive Salaries & Benefits!

　　* Health Advocate & Concierge Services!

　　* Unlimited Job- Related Training & Development!

　　* Employee Recognition & Incentive Programs!

　　* Employee Appreciation & Company Sponsored Events!

　　* Opportunity to work with leading edge technology!

　　* Community Outreach & Charity Work!

　　About ERP International, LLC: ERP is a nationally respected provider of health, science, and technology solutions supporting clients in the government and commercial sectors. We provide comprehensive enterprise information technology, strategic sourcing, and management solutions to DoD and federal civilian agencies in 40 states. Founded in 2006, ERP is headquartered in Laurel, MD and maintains satellite offices in Montgomery, AL and San Antonio, TX - plus project locations nationwide. ERP is an Equal Opportunity Employer - Disability and Veteran.

　　Responsibilities

　　Job Specific Details and Tasks:

　　Manage and Coordinate Asset Management activities and client interactions for DFC IT infrastructure

　　Lead Asset Management support; coordinate any needed ServiceNow activities and asset support tickets

　　Asset Inventory Management : Lead the development and maintenance of an accurate inventory of all hardware and software assets within the agency, utilizing the ServiceNow HAM and SAM modules.

　　Asset Optimization : Identify opportunities for cost-saving, license optimization, and overall efficiency improvements in the management of IT assets and guide the team in implementing best practices.

　　Compliance and Licensing : Oversee the team in ensuring the agency remains compliant with software licensing agreements, coordinating software audits, and conducting licensing assessments.

　　ServiceNow Expertise : Utilize the ServiceNow platform to its fullest extent, configuring and customizing the Hardware Asset Management (HAM) and Software Asset Management (SAM) modules, and providing expertise to the team.

　　Microsoft Intune Integration : Oversee the integration of Microsoft Intune for efficient mobile device management and security, ensuring alignment with organizational goals.

　　Reporting and Analysis : Guide the team in generating reports and analyzing data to provide insights and recommendations for decision-making regarding IT asset management.

　　Maintain asset inventories and provide regular asset tracking and summary reports as required by client statement of objectives (SOO)

　　Work extensively directly with DFC clients on asset management tracking processes, concerns and issues

　　Other duties as assigned.

　　Qualifications

　　Required Education:

　　Associates Degree in Computer Studies or a related field of study; Bachelors degree preferredClearance Requirements:

　　Must be able to obtain a DFC ClearanceStandard Interview & Selection Process:

　　Recruiter Pre-Screen

　　If selected, Interview with Hiring Manager and/or Technical Lead

　　Required Experience:

　　2-3+ years of Asset Management Experience in an automated setting

　　Experience developing and managing ITIL process-based asset management in an automated ticketing system for a medium size client base IT

　　Proactive client interface experience and deliverable documentation development

　　Staff interface and asset coordination experience

　　Experience supporting DFC or similar IT organization preferred

　　Strong customer asset support skills

　　Strong written and verbal communications skills

　　Knowledge of the ServiceNow ticketing system

　　Experience with ITIL best practices

　　Knowledge working with and supporting the following products and tools:

　　Microsoft Exchange

　　Anti-Virus Software (i.e., Microsoft System Center Endpoint Protection)

　　Microsoft Distributed File System (DFS)

　　Microsoft Active Directory (AD) user tracking and permissions descriptons

　　Microsoft Domain Name Services (DNS)

　　Microsoft Dynamic Host Configuration Protocol (DHCP)

　　Enterprise Communication Services (i.e., TEAMs for Business)

　　Microsoft SharePoint end-users licenses

　　Microsoft Windows 10. 11

　　Adobe

　　Asset Management tools and techniques for large infrastructure environments

　　Network Printer assets and location tracking

　　Virtual Private Network and secure email transmission tools and license asset allocations

　　Microsoft Office products and licensing

　　Ticketing and Asset Management Systems (i.e., ServiceNow)

　　Knowledge Base resource and video guide training planning and development

　　General Desktop and Mobile Device System Administration

　　Specialized agency inhouse application inventory, updating and tracking licenses

　　Job Locations US-DC

　　Posted Date 2 months ago (1/8/2024 9:34 PM)

　　Job ID 2024-4375

　　Category Information Technology