PHILLIPS HOME IMPROVEMENTS

　　Do you want to work for an organization that values people?

　　Do you desire job growth? And a position that challenges you?

　　Are you tired of being asked to blur ethical lines?

　　Do you want to work for an fun, award-winning team with a great reputation and good benefits?

　　After doing business 26 years in North Texas, we’re still growing rapidly. We are seeking an energetic, positive, and fast-paced Appointment Setter/Inside Sales Rep poised to help us continue growing! If you drive results, thrive on challenge, are confident with scripting and possess great vocal phone and computer skills, we invite you to apply to join the Phillips Teamily!

　　The Ideal Candidate:

　　Possesses 2+ yrs. Call Center Experience

　　Possesses Excellent Phone Skills

　　Follows and champions a script with ease

　　WOWs customers

　　Promotes the company online

　　Undertakes activities that make the phone ring, such as making calls, generating leads, etc.

　　Works with a sense of urgency to serve customers, other team members, and to generally get the job done!

　　Seeks:

　　$18/hour, plus pay-for-performance incentives after first 30 days

　　Different shifts Monday-Friday including some evenings and occasional Saturdays 9am-1pm; flexibility on hours required

　　Challenging Call Center career with opportunities for advancement

　　Values:

　　PEOPLE and TEAMWORK

　　Pursuit of EXCELLENCE

　　ACCOUNTABILITY

　　FAITH

　　Possesses These Attributes:

　　Hunger for Personal Growth

　　Passion for Helping People

　　Coachability

　　Humility

　　Confidence

　　Adaptability

　　Competencies:

　　Excellent manners, communication skills, and quest for clarity

　　Stellar Keyboarding skills

　　Ability to follow a script

　　Ability to handle a fast pace

　　Ability to persuade and influence others

　　Key Result Areas:

　　Mastery of assigned scripts, voice skills and technology platforms 

　　Outbound Queue Efficiency

　　Achieving a 30% AIP (all interested parties) appointment set rate

　　Maintaining a high sales demo rate for issued appointments

　　Responsiveness and Professionalism

　　Benefits and Perks:

　　Incentives

　　Paid Vacation and Holidays

　　Weekly Pay

　　Work Life Balance

　　Career Advancement

　　Life-giving, Dynamic Work Culture

　　Requirements:

　　High school graduate; some college preferred

　　Must pass background and drug test

　　Wear a uniform and exhibit professional presence every day

　　Dependable transportation, attendance and punctuality!

　　ABOUT PHILLIPS HOME IMPROVEMENTS: Phillips Home Improvements, 5-time honoree of the prestigious Inc. 5000 list of America's Fast-Growing Private Companies, 26-year A+ BBB member, A+ Angie's List member, 8-year A-rated Best Pick Reports winner, Consumer's Choice Awarded 8 years running and 2019 and 2023 winners of the BBB Torch Award for Ethics, is seeking a dynamic individual ready to grow our Appointment Setter/Inside Sales Representative Team.

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