Job Description:

　　As an integral part of Citi's Operations & Technology (EI O&T), Supply Chain System Ops has Business and Functional ownership of Enterprise applications, executes a global strategy, leveraging global & regional delivery teams; follow the sun methodology.

　　Provides global and regional support of 10 medium to very high-risk applications in addition to desktop tools supporting core RMO functions.

　　Provides consistent platform deployment, standardization and cross functional support

　　Support country rollouts, enhancements/change requests, technology upgrades and application configurations of core RMO Platforms

　　Job Summary:

　　This role is for an Oracle Procure-to-Pay techno/functional resource with advanced Oracle Payables (AP) expertise. This individual will need to have advanced familiarity with the overall Oracle eBusiness Suite product and will have to develop and maintain partnerships with stakeholders for program delivery and on-going Business As Usual (BAU) support.

　　Job Description:

　　Coordinate and drive the successful and timely completion of Accounts Payable functions and programs to achieve business goals, including the identification and resolution of risks and issues, which impact project/program delivery.

　　Required Skills/Experience

　　Leads implementations and integration activities for the Accounts Payables team;

　　Proven experience with strong resource management to ensure proper resource allocation and utilization.

　　Coordinate and drive the successful and timely completion of Accounts Payable team to achieve business goals, including the identification and resolution of risks and issues, which impact project/program delivery.

　　Support Procure to Pay Accounts Payable on-boarding to include custom invoice processing, imaging technology, as well as workflow capabilities.

　　Coordinate in- country testing, back office training, and required documentation with remote teams.

　　Support any incremental AP platform modifications due to other core program change to ensure seamless integration.

　　Work with the implementation team to on-board additional P2P countries into the new infrastructure.

　　Work collaboratively with cross-functional teams and technology teams including partnering with other Citi departments and businesses.

　　Communicate effectively with teams and management on status, issues, and risks.

　　Strong professional verbal and written skills

　　Schedule and lead functional meetings as required, including preparation of meeting agendas and meeting minutes.

　　Proactively follow up on action items to closure.

　　Develops and maintains partnerships with stakeholders for program delivery, and on-going support.

　　Ability to perform complex data analysis to support resolution of production support issues

　　Resolve complex Production Support Issues

　　Ability to work in a diverse environment, and when needed, to utilize conflict resolution skills

　　Facilitate end user requirement sessions and creation of clear and concise requirement deliverables.

　　Establish traceability for requirements to tie back to user acceptance test scripts.

　　Create complex PowerPoints to explain technical issues in basic terms

　　Ability to work weekends and late hours as needed to support and achieve key program milestones

　　Conduct job interviews for both internal and external AP Team candidates; to include, providing feedback on promotional opportunities for internal AP team candidates, as applicable.

　　• Establish and conduct management processes including staff meetings, team meetings, internal business reviews and operational reviews

　　• Cross-train on primary responsibilities of peers to serve as a back-up when needed (where applicable)

　　• Foster and nurture a culture of innovation and collaboration. Leverage Citi Lean framework to optimize how we work with external and internal customers. Deliver remarkable experiences through an end-to-end process view and overthrow functional boundaries and silos.

　　• Manage the Center’s Service Delivery through robust customer service capabilities and a strong customer relationship interaction model with key stakeholders including Finance, Procurement, and the Citi businesses.

　　• Customer Relationship Management & Service: Responsible for all aspects of each Citi business’s interaction with the team, systems and processes supported by the Budapest Service Center operations. These aspects of the role range from proactive involvement with business management in the planning for business re-organizations (e.g. announced acquisitions, divestitures, and changes in regulatory requirements) through to the development and maintenance of effective systems and processes to capture and resolve end user transactional inquiries.

　　• Champion Voice of Employee (VOE) efforts in strategic sites and support VOE activities globally

　　Qualifications

　　Knowledge and Experience

　　• Business Administration degree or similar with an emphasis in Accounting, Finance, Information Systems, or Technology

　　• Fluent written and spoken English - experience in operating in business English in a corporate role

　　• Advanced command of MS Suite

　　Skills

　　• Teamwork

　　• Flexibility

　　• Accuracy, attention to detail

　　• Ability to work under pressure, with short deadlines

　　• Prioritization and time management

　　• Decision making

　　• Advanced analytical skills

　　• Proactivity

　　• Advanced communication and presentation skills - able to use various communication channels, shape their message in understandable and appropriate manner for various audiences including stakeholders

　　• Diplomatic skills / political savvy

　　• Advanced strategic thinking

　　• Advanced influencing skills

　　• Organizational skills: time, priorities, coordination, delegation

　　• Conflict resolution

　　Competencies

　　Problem Solving

　　• Evaluates complex and variable issues with substantial potential impact, where development of an approach/taking of an action involves weighing various alternatives and balancing potentially conflicting situations using multiple sources of information.

　　• Responsible for detailed analysis of issues where the best course of action is not evident from the information available, but actions must be recommended/ taken. Requires good analytical skills in order to filter, prioritize and validate potentially complex and dynamic material from multiple sources.

　　Impact / Accountability

　　• Works without supervision, manager of people or manager of managers

　　• Ownership & accountability

　　• Advanced stakeholder management: influences decisions through advice, counsel, facilitating services to others or through joint accountability for volume, quality and timeliness of end results.

　　• Has responsibility for volume, quality, timeliness and delivery of end results of a team.

　　• May have responsibility for planning, budgeting and policy formulation within area of expertise. Involved in short-term resource planning.

　　• Work affects multiple teams or potentially an entire area.

　　Leadership / Management

　　• Leads by example, demonstrates work culture in line with Citi Leadership Standards

　　• Allocates work, coordinates workflow, monitors quantity and quality of work and provides feedback to employees on performance.

　　• Full management responsibility of a team, which may include budget and planning.

　　• Integrity & Ethics

　　• Proven ability to interact effectively with diverse cultures and background

　　• Advanced Business Acumen, knowledge of entire Supply Chain Ops process, functions and mission

　　Educational/Professional Qualifications

　　Accounting degree or 3-5 years of equivalent experience in a financial environment

　　5+ years of Supply Chain Operations experience

　　5-10 years of ERP or comparable legacy Finance/Accounting system experience

　　Intermediate Microsoft Office skills required

　　Microsoft Access skills desirable

　　SQL skills desirable

　　Experience in Enterprise Applications, supporting Global Stakeholders

　　Experience in handling Digital Transformation Projects, Strong Communication and Stakeholder management skills.

　　Technology

　　Applications Support

　　Full time

　　Tampa Florida United States

　　$113,840.00 - $170,760.00

　　Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

　　Citigroup Inc. and its subsidiaries ("Citi”) invite all qualified interested applicants to apply for career opportunities. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi (https://www.citigroup.com/citi/accessibility/application-accessibility.htm) .

　　View the "EEO is the Law (https://www.dol.gov/sites/dolgov/files/ofccp/regs/compliance/posters/pdf/eeopost.pdf) " poster. View the EEO is the Law Supplement (https://www.dol.gov/sites/dolgov/files/ofccp/regs/compliance/posters/pdf/OFCCP_EEO_Supplement_Final_JRF_QA_508c.pdf) .

　　View the EEO Policy Statement (http://citi.com/citi/diversity/assets/pdf/eeo_aa_policy.pdf) .

　　View the Pay Transparency Posting (https://www.dol.gov/sites/dolgov/files/ofccp/pdf/pay-transp_%20English_formattedESQA508c.pdf)

　　Citi is an equal opportunity and affirmative action employer.

　　Minority/Female/Veteran/Individuals with Disabilities/Sexual Orientation/Gender Identity.