Job Description

　　Our story

　　At Alight, we believe a company’s success starts with its people. It’s why we’re so driven to connect passion with purpose. Our team’s expertise in human insights and cloud technology, allows companies and employees around the world to transform and thrive.

　　With a competitive total rewards package, continuing education and training and tremendous potential with a growing global organization, Alight is the perfect place to put your passion to work.

　　Your missions

　　Integrated into the Application Services department and under the supervision of a Team Manager, the overall responsibility of the Consultant is to support our outsourced SAP customers

　　Provide application support consultancy through advice, guidance, and appropriate technical activities

　　Manage simple tickets after having received functional analysis and guidance / coaching on the technical way to implement it

　　Generate easy-to-maintain bug free code and customizing respecting Alight best practices

　　Operate required system tests using either provided or self generated test data, to ensure the applications/developments meet the agreed specifications

　　Provide documentation (both technical and functional) on issues handled

　　Manage personal daily priorities and assigned tickets, and ensure that his deadlines are met. Regularly report on status and progress to the AMO Team Manager

　　Maintain internal and external contact and communication channels at appropriate level. Communicate status, resolution, and root cause of assigned issues

　　Understand the general flows in HR and the SAP HR architecture Qualifications – Internal

　　What we ask for:

　　Solid verbal and written communication skills in English

　　Intellectual curiosity and motivation to learn new technologies at a fast pace

　　Strong interest in delivering high quality support in the field of Human Resource

　　Ability to multi-task, to work in a constantly changing, fast-paced environment, and to consistently achieve quality standards

　　Service-oriented with a strong client focus and sense of accountability

　　Strong analytical and problem solving skills

　　Discretion and ability to respect the confidentiality of information

　　What we offer:

　　International business environment and opportunity to use foreign languages

　　Work in a culture where you can achieve excellence in your career and develop to your strengths

　　Young and dynamic office environment

　　Flexible benefits package

　　We offer you a competitive total rewards package, continuing education & training, and tremendous potential with a growing worldwide organization.

　　DISCLAIMER:

　　Nothing in this job description restricts management's right to assign or reassign duties and responsibilities of this job to other entities; including but not limited to subsidiaries, partners, or purchasers of Alight business units.

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　　About Alight Solutions

　　Alight is a leading cloud-based human capital technology and services provider that powers confident health, wealth and wellbeing decisions for 36 million people and dependents. Our Alight Worklife® platform combines data and analytics with a simple, seamless user experience. Supported by our global delivery capabilities, Alight Worklife is transforming the employee experience for people around the world. With personalized, data-driven health, wealth, pay and wellbeing insights, Alight brings people the security of better outcomes and peace of mind throughout life’s big moments and most important decisions. Learn how Alight unlocks growth for organizations of all sizes at alight.com .

　　Our values are the essence of who we are:

　　Champion people. We are empathetic and have created a place where everyone belongs. And we win together.

　　Grow with purpose. We are inspired by our higher calling. We fail forward and choose progress over perfection. We are brave, show grit and grow our whole selves.

　　Be Alight. We are a beacon that empowers others. We act with integrity and are real. And we find ways to add joy.

　　Our Colleague Experience

　　At Alight Solutions, we are reimaging how people and organizations thrive. To deliver on this purpose, we do things differently. From company leaders to our newest colleagues, we all play a role in bringing our values to life. Every colleague shapes how Alight can become better, stronger and brighter – together. With technology as our catalyst and humanity at our core, we advance each day toward a better future in work and life.

　　We understand the powerful human connections that create success for organizations. We bring an industry leader's expertise and a true partner's commitment to our benefits and administration solutions around health, wealth, HR, finance and consumer experience.

　　Are you interested in helping us shape the future of work and life for organizations, people and their families? If so, you've come to the right place.

　　Help us reimagine how people and organizations thrive!

　　Our story starts with a simple, universal truth: Every business is a people business. We are Alight Solutions. Reimagining how people and organizations thrive.

　　@AlightSolutions