Description:

　　The Applications Engineer will be responsible for working directly with customers and sales reps to discuss, refine and sell industrial equipment. Once the proposal has been accepted from the customer, they will need to start the formal quoting process. They be the main point of contact with customers to review the equipment specs and customer requirements and will develop and write testing specifications, performance requirements, cost estimates and proposals/quotes. A lot of the products start from a basic option but is customized from there which will require this individual to help create a new design depending on what the customer is requesting. The role works cross functionally with operations to come up with timelines, which can be estimated based on previous projects. Once designs are created, they will follow the project all the way through production. Throughout the whole process, they will have to address any questions from production and customers.

　　Day to day responsibilities:

　　Prepare budgetary pricing and abbreviated proposals when requested to help qualify projects

　　Generate detailed proposals with firm pricing

　　Generate detailed and accurate quotations/proposals with lead times to allow customers to purchase equipment

　　Create and maintain accurate and complete proposal templates

　　Determine accurate costs and ensure appropriate selling price based off company margin goals, or as directed otherwise by the Application/Sales Manager or General Manager

　　Review quoted/shipped job margins and provide detailed analysis on financials that have variances when requested

　　Work with appropriate coworkers, including engineering and production, to implement operating procedures and resolve system malfunctions

　　Process purchase orders in ERP (currently AS400/BPCS) system and in Salesforce

　　Follow established communication process to notify internal departments of order status and provide customers with sales order acknowledgment

　　Develop working relationships with Engineering, Materials Management, Production, and other departments to address and resolve issues, as well as discussing potential projects to garner assistance as needed to close orders

　　Participate in cross functional teams to address and resolve manufacturing, design, and quality problems, and to ensure the continuous improvement of processes and methods

　　Occasionally travel to customer sites to review applications or meet with local sales representative and/or Sales staff to discuss projects with customers

　　Occasionally travel to trade shows for set-up/tear-down, staffing booth, participate in demonstrations, etc

　　For projects handled direct (with no outside Sales Representative or Direct Sales Person), the Application Engineer will follow-up with the customer to confirm receipt of proposal, address any questions or concerns, and actively sell the proposed equipment meeting company standards, applicable codes, and customer specifications

　　Ensure conformance to codes and to company standards for quality, profitability, and manufacturability

　　Skills & Qualifications:

　　AutoCAD experience

　　Basic math skills

　　ERP experience

　　Organized and attention to detail

　　Strong communication and customer service experience

　　Diversity, Equity & Inclusion

　　At Actalent, diversity and inclusion are a bridge towards the equity and success of our people. DE&I are embedded into our culture through:

　　Hiring diverse talent

　　Maintaining an inclusive environment through persistent self-reflection

　　Building a culture of care, engagement, and recognition with clear outcomes

　　Ensuring growth opportunities for our people

　　Actalent is an equal opportunity employer.

　　About Actalent

　　Actalent connects passion with purpose. We help visionary companies advance their engineering and science initiatives through access to specialized experts that drive scale, innovation, and speed to market. With a network of almost 30,000 engineering and sciences consultants and more than 4,500 clients across the U.S., Canada, Asia, and Europe, Actalent serves many of the Fortune 500. An operating company of Allegis Group, the global leader in talent solutions, Actalent launched as a new specialized engineering and sciences services and workforce solutions brand in 2021.