Introduction

　　At IBM, work is more than a job - it's a calling: To build. To design. To code. To consult. To think along with clients and sell. To make markets. To invent. To collaborate. Not just to do something better, but to attempt things you've never thought possible. Are you ready to lead in this new era of technology and solve some of the world's most challenging problems? If so, lets talk.

　　Your Role and Responsibilities

　　The consultant will be part of IBM Expert Labs specialist team who will directly work with customer as an individual or as part of a larger IBM Expert Labs project team and will be responsible for the following tasks.

　　Perform requirement gathering and project planning with Project Manager and customers.

　　Planning, installation and configuration of IBM Software across various distributed platforms.

　　Work with IBM project team to troubleshoot and rectify errors on IBM products deployed at customer side.

　　Advice and work with customer teams to architect, design and improve IBM solutions deployments at customer site.

　　Project schedule, deployments or critical events may require the consultant to work during off hours or on weekends.

　　Required Technical and Professional Expertise

　　Minimum 3 years experience and advanced hands-on experience skill sets with at least 3 out of the listed IBM Software - IBM Cloud Pak, IBM MQ, DataPower, ACE, Instana, IBM Workload Scheduler (IWS), WAS, FileNet, Datacap

　　Experience in IBM MQ, Instana and DataPower appliance will be of added advantage

　　Experience with container technologies, including planning, installation, configuration and troubleshooting for technologies such as Kubernetes, Docker, OpenShift Container Platform (OCP) on-premise or cloud

　　Hands-on experience in other non-IBM Messaging, Broker engine, Workflow, Monitoring tools (e.g. JBOSS, Apache, WebLogic, MuleSoft) are encouraged to apply

　　Able install, configure and troubleshoot IBM Software listed above

　　Perform Software configuration customization

　　Perform cluster configuration and maintain cluster health

　　Troubleshoot Software related issues and provide solution

　　Perform Software fix pack upgrade and Software migration

　　Perform health check and tuning on the IBM software stack as above

　　Good understanding of tiered architecture and deployment

　　Good troubleshooting skill to perform root cause analysis and recovery

　　Hands-on experience in other IBM Software will be an added advantage

　　Preferred Technical and Professional Expertise

　　Strong communication skill (written and verbal)

　　Able to converse fluently in English

　　About Business UnitIBM has a global presence, operating in more than 175 countries with a broad-based geographic distribution of revenue. The company's Global Markets organization is a strategic sales business unit that manages IBM's global footprint, working closely with dedicated country-based operating units to serve clients locally. These country teams have client relationship managers who lead integrated teams of consultants, solution specialists and delivery professionals to enable clients' growth and innovation. By complementing local expertise with global experience and digital capabilities, IBM builds deep and broad-based client relationships. This local management focus fosters speed in supporting clients, addressing new markets and making investments in emerging opportunities. Additionally, the Global Markets organization serves clients with expertise in their industry as well as through the products and services that IBM and partners supply. IBM is also expanding its reach to new and existing clients through digital marketplaces.

　　Your Life @ IBMIn a world where technology never stands still, we understand that, dedication to our clients success, innovation that matters, and trust and personal responsibility in all our relationships, lives in what we do as IBMers as we strive to be the catalyst that makes the world work better.

　　Being an IBMer means you'll be able to learn and develop yourself and your career, you'll be encouraged to be courageous and experiment everyday, all whilst having continuous trust and support in an environment where everyone can thrive whatever their personal or professional background.

　　Our IBMers are growth minded, always staying curious, open to feedback and learning new information and skills to constantly transform themselves and our company. They are trusted to provide on-going feedback to help other IBMers grow, as well as collaborate with colleagues keeping in mind a team focused approach to include different perspectives to drive exceptional outcomes for our customers. The courage our IBMers have to make critical decisions everyday is essential to IBM becoming the catalyst for progress, always embracing challenges with resources they have to hand, a can-do attitude and always striving for an outcome focused approach within everything that they do.

　　Are you ready to be an IBMer?

　　About IBMIBM's greatest invention is the IBMer. We believe that through the application of intelligence, reason and science, we can improve business, society and the human condition, bringing the power of an open hybrid cloud and AI strategy to life for our clients and partners around the world.Restlessly reinventing since 1911, we are not only one of the largest corporate organizations in the world, we're also one of the biggest technology and consulting employers, with many of the Fortune 50 companies relying on the IBM Cloud to run their business. At IBM, we pride ourselves on being an early adopter of artificial intelligence, quantum computing and blockchain. Now it's time for you to join us on our journey to being a responsible technology innovator and a force for good in the world.

　　Location StatementFor additional information about location requirements, please discuss with the recruiter following submission of your application.

　　Being You @ IBMIBM is committed to creating a diverse environment and is proud to be an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender, gender identity or expression, sexual orientation, national origin, caste, genetics, pregnancy, disability, neurodivergence, age, veteran status, or other characteristics. IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status.