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Job Description - AP Business Operation Manager, Thermal & Specialized Solutions (TSS)
Position Overview
Oversee AP demand planning, product management, portal process and customer service and offer full commercial operation support to the sales and marketing team as well as AP Business Director in daily operation.
Assume customer service leader role to redefine the process when majority countries step into quota freezing year in AP to ensure zero compliance violation. He / She will manage demand planning, product management and portal process effectively to meet the business needs.
He / She will also design and execute the commercial operation mechanism to help Business Director to supervise the business progress.
The responsibilities of the position include, but are not limited to, the following:
Rebuild the CSR team and redefine the process to manage the team effectively to prevent any potential noncompliance or operational error
Supervise demand planning process to maintain the normal operation and search for optimized method to further improve
Lead AP product management to develop richer product portfolio, drive more competitive cost especially for HFC, improve the business profitability, understand Kigali amendment country level policy and build corresponding country level action plan for compliance
Drive AP Portal wider adoption while working with Global team for the implementation of any new e-commerce projects
Build and implement various commercial metrics and processes to support the sales growth and team assessment
Conduct the annual customers survey with sales team and take corrective and improving actions with other functions to meet/exceed customers’ needs
Prepare the monthly pitch to present in global demand meeting
Take initiative to bring new ideas into the business management for both assessment and execution
Be responsible for ad hoc assignment assigned by AP Business Director
Requirements
Bachelor’s degree or above
15+ years of experience in commercial functions (sales, marketing, product management, commercial operation etc )
5+ years of people management experience
Strong leadership skills, preferably proven in unfamiliar areas
Strong communication and collaboration skills to work effectively with internal stakeholders to reach agreement and deliver results
Excellent business acumen, decision making & analytical skill
Self-motivated and able to work and excel in a constantly changing environment
Benefits
Flexibility and hybrid working model
Competitive compensation and benefits package
Learning and development opportunities
Inclusive and diversified environments
We are Chemours
Chemours is a different kind of chemistry company, committed to creating a better world through the power of our chemistry. From advanced electronics and renewable energy to durable coatings and laminates, Chemours’ chemistry is enabling innovation and technologies, and shaping a brighter future for us all.
Great Place to Work
We strive to make Chemours a company where all employees can reach their full potential and be their best selves. Chemours has been certified as Best Workplaces in ten countries, including Korea in 2022.
For more information, please visit: www.chemours.com
At Chemours, you will find sustainability in our vision, our business and your future. If you want to work on the leading edge of your field and have a desire to make a difference, join Chemours and discover what it means when we say “We Are Living Chemistry”.
A new company. A new purpose. A new commitment to customers and chemistry. We are Chemours. And even more exciting is how our employees are committed to be catalysts for better. The word “ours” is in our name intentionally. It is about our employees, our customers and our world. Our values are simple: We seek to put our customers first always. We encourage creativity and simplicity. We give you the ability to operate with the innovation and enthusiasm of an entrepreneur. We are obsessed with making our world safe and we do this all with unshakable integrity – doing what is right. See chemistry in a different way at Chemours.
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