Company Description We're building the connected finance businesses deserve. Unleashing them with tomorrow's technology, today. Our flexible payments solutions help global enterprises — like Samsung, Deliveroo and Adidas — launch new products and create experiences customers love. And it's not just what we build that makes us different. It's how.
We liberate smart, passionate people to collaborate, innovate and do their best work — faster. That's why we're one of the most valuable fintech firms around. But we're just getting started. By cutting through financial complexity, we'll empower companies to change the world. Join us. Unlock your potential.
Build tomorrow, today.
Job Description As an Analyst I, you will be responsible for monitoring suspicious transaction activities and resolving fraudulent cases. You will be directly reporting to the senior analyst, and you will be acting as a point of escalation and a subject matter expert to everything related to card transaction monitoring. You will work collaboratively with members of cross-functional stakeholders including but not limited to Risk, Compliance, Product, Engineering and Finance.
In this role, you will investigate into customer activity across multiple platforms to identify any potential fraud risks so as to take immediate actions to mitigate any fraud risks.
What you will be doing:
Ensure transaction monitoring team is meeting our objectives and key results, including producing high quality investigationsConducts ongoing transaction monitoring to identify potential risk and fraud activityResponsible to take vital action to mitigate fraud riskAttend ongoing training and remains abreast of current fraud trendProduce timely and accurate information for Team Lead or management team to assist in decision making processes, including escalating any investigative issuesProvide insights and recommendations on improving quality or how to reach optimal efficiency in current processesProvide 24/7/365 transaction analysis on a 24/7 shift system, including weekends and public holidays Qualifications Obsessed with slick processes, always aiming for simplicity and efficiencyStrong collaborator, communicator with the ability to influence stakeholders across organisationsReadiness to work with busy schedules and tight deadlinesFluent in English, French is a plusDegree educated or equivalentUnderstanding of Payment processing industry and/or e-commerce environment is a plusExperience in Credit Card Fraud Monitoring is a plusExperience in Customer Service Additional Information What we stand for:
At Checkout.com, everything starts with our values, including the experience we offer our people.
#Aspire
We supercharge your professional growth with career development programs and leadership training. You can learn your way, with tailored pathways and online platforms. And be inspired at relevant conferences.
#Excel
We don't stop at 'good' here. We strive for excellence amongst our teams every day and recognize colleagues who take it to the next level through our quarterly peer-nominated Hero awards.
#Unite
We're proud of our global connections and inclusive environment. So we champion this through our colleague-led community groups and celebrate many cultural events together.
Want to see us in action?
Take a peek inside here
More about Checkout.com
We empower businesses to adapt, innovate and thrive with the connected payments they deserve. Our technology makes payments seamless. We provide the fastest, most reliable payments in more than 150 currencies, with in-country acquiring, world-class fraud filters and reporting, through one API. And we can accept all major international credit and debit cards, as well as popular alternative and local payment methods. Checkout.com launched in 2012, and we now have a team of 750 people across 13 international offices. In May 2019, we raised $230m in Europe's largest ever fintech Series A round, and globally the third largest. In May 2020, we completed a $150m Series B funding round, tripling our valuation to $5.5bn.
We believe in equal opportunities
Checkout.com is an equal opportunities employer. We welcome applications from all members of society irrespective of age, sex, disability, sexual orientation, race, religion, or belief. We make recruiting decisions based on your experience, skills and personality. We believe that employing a diverse workforce is the right thing to do and is central to our success.
Apply without meeting all requirements statement
If you don't meet all the requirements but think you might still be right for the role, please apply anyway. We're always keen to speak to people who connect with our mission and values.
We believe in equal opportunities
We work as one team. Wherever you come from. However you identify. And whichever payment method you use.
Our clients come from all over the world — and so do we. Hiring hard-working people and giving them a community to thrive in is critical to our success.
When you join our team, we’ll empower you to unlock your potential so you can do your best work. We’d love to hear how you think you could make a difference here with us.
We want to set you up for success and make our process as accessible as possible. So let us know in your application, or tell your recruiter directly, if you need anything to make your experience or working environment more comfortable. We’ll be happy to support you.
Take a peek inside life at Checkout.com via
Our Culture video https://youtu.be/BEwnpHuadSwOur careers page https://www.checkout.com/careersOur LinkedIn Life pages bit.ly/3OaoN1U Our Instagram https://www.instagram.com/checkout_com/