The Ops Support Specialist 4 is an entry-level position responsible for providing operations support services, including but not limited to; record/documentation maintenance, storage & retrieval of records, account maintenance, imaging and the opening of accounts in coordination with the Operations - Core Team. Additionally, the Ops Support Specialist 4 serves as the liaison between operations staff, relationship managers, project managers, custodians and clients. The overall objective of this role is to provide day-to-day operations support in alignment with Citi operations support infrastructure and processes.

　　Responsibilities:

　　Follow established procedures to complete complex assignments and resolve problems that require in-depth investigation or research

　　Provide team assistance, including serving as subject matter expert, leading special projects, training new hires within work unit, providing daily guidance to lower level employees, and allocation of work, as needed

　　Conduct basic analysis and research as well as workflow management

　　Support an expansive array of products and services

　　Communicate pertinent information to senior managers and support activities that help mitigate organizational loss or impact, as needed

　　Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.

　　Qualifications:

　　1-3 years of relevant experience

　　Experience working in a business office or operational environment

　　Proficient computer and math skills with a focus on complex databases and spreadsheets

　　Demonstrates technical and administrative expertise

　　Consistently demonstrates attention to detail

　　Demonstrated knowledge of activities, policies, and procedures of a basic work area

　　Education:

　　High School diploma or equivalentThis job description provides a high-level review of the types of work performed. Other job-related duties may be assigned as required.

　　Funciones

　　Realizar análisis de datos del cliente y con base en procedimientos operativos realizar aperturas de cuentas y realizar mantenimiento de las cuentas con alta calidad y precisión.

　　Realizar informes operativos producto de las apertura y mantenimiento de cuentas con calidad.

　　Generación de evidencias de control derivadas de las aperturas y mantenimiento de cuentas.

　　Cualquier actividad administrativa generada de aperturas y mantenimientos de cuentas.

　　Realiza revisión de datos en Banca Electrónica

　　Revisión de Documentos

　　Requisitos

　　Conocimiento básico de herramientas como Outlook, Excel y Word.(Avanzado)

　　Experiencia en bases de datos/ hoja de calculo

　　Trabajo en equipo y bajo presión.

　　Administrar de forma eficiente las actividades diarias debido que las entregas son mismo día.

　　Zona de Trabajo

　　Revolución Torre Anseli

　　Horario 9 pm a 6 pm

　　Como parte de tu proceso de reclutamiento, completarás algunas evaluaciones. Para ello, una vez que envíes tu información en Workday, recibirás un mail por parte de nuestro proveedor con las instrucciones y un enlace personalizado para que crees tu perfil en las plataformas e inicies la evaluación. De forma previa a realizar tu prueba, te recordamos leer cuidadosamente los Términos y Condiciones del proveedor, así como el Aviso de Privacidad que pondrá a tu disposición.

　　Job Family Group:

　　Operations - Core

　　Job Family:

　　Operations Support

　　Time Type:

　　Full time

　　Citi is an equal opportunity and affirmative action employer.

　　Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

　　Citigroup Inc. and its subsidiaries ("Citi”) invite all qualified interested applicants to apply for career opportunities. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi (https://www.citigroup.com/citi/accessibility/application-accessibility.htm) .

　　View the "EEO is the Law (https://www.dol.gov/sites/dolgov/files/ofccp/regs/compliance/posters/pdf/eeopost.pdf) " poster. View the EEO is the Law Supplement (https://www.dol.gov/sites/dolgov/files/ofccp/regs/compliance/posters/pdf/OFCCP_EEO_Supplement_Final_JRF_QA_508c.pdf) .

　　View the EEO Policy Statement (http://citi.com/citi/diversity/assets/pdf/eeo_aa_policy.pdf) .

　　View the Pay Transparency Posting (https://www.dol.gov/sites/dolgov/files/ofccp/pdf/pay-transp_%20English_formattedESQA508c.pdf)

　　Citi is an equal opportunity and affirmative action employer.

　　Minority/Female/Veteran/Individuals with Disabilities/Sexual Orientation/Gender Identity.