Our Asset Management Operations team is responsible for supporting, overseeing, and optimizing the end-to-end investment process, primarily working with Portfolio Managers, Investment Specialists, Traders, Risk Management, Client Service, Technology, and other functions across the transaction lifecycle.

　　As an Alternatives Treasury Operations Associate on the Asset Management Operations Team, you will be responsible for end-to-end ownership of the client and employee experience, including service levels, satisfaction, and overall performance of the team. In this role, you will deliver tactical and strategic solutions in a highly controlled and regulated environment to meet objectives in a fast-changing and dynamic environment. You will also help delegate workflow, assist team members with complex issues and work with the manager on coaching the team's performance. You will assist with making routine and complex business decisions that have both customer and financial impacts.

　　Job Responsibilities

　　Perform day-to-day cash management activities performed by the team, including cash processing and bank account opening, closing, and maintenance functions

　　Assist the team with daily deliverables and queries while being able to assist with approvals.

　　Identify areas of risk and highlight to management and stakeholders to ensure relevant controls are in place.

　　Ensure all standard operating procedures are updated and being reviewed periodically for changes.

　　Participate in global projects and local initiatives, including identifying, evaluating and delivering process improvement opportunities.

　　Act as a point of escalation for process-related matters and resolve any inquiries or issues as required.

　　Required Qualifications, Capabilities, and Skills

　　3 or more years of relevant experience, preferably in an operations or cash management role

　　Experience in treasury banking operations in the financial services industry

　　Ability to proactively and openly communicate with internal business partners and clients to support the business.

　　Proficient in Microsoft Office

　　Ability to work in a high-paced environment, be flexible, follow tight deadlines, organize, and prioritize work

　　Able to influence, engage effectively in problem solving discussions, and lead troubleshooting measures to resolution

　　Preferred Qualifications, Capabilities, and Skills

　　Bachelor's degree, preferably in accounting, finance or related field

　　Experience with data and automation tools (such as, Alteryx, Python, Signavio or Tableau)

　　JPMorgan Chase & Co., one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.

　　We recognize that our people are our strength and the diverse talents and perspectives that they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. In accordance with applicable law, we make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as any mental health or physical disability needs. (If you are a US or Canadian applicant with a disability and wish to request an accommodation to complete the application process, please contact us by calling the Accessibility Line (US and Canada Only) 1-866-777-4690 and indicate the specifics of the assistance needed.)

　　We offer a competitive total rewards package including base salary determined based on the role, experience, skill set, and location. For those in eligible roles, we offer discretionary incentive compensation which may be awarded in recognition of firm performance and individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.

　　JPMorgan Chase is an Equal Opportunity Employer, including Disability/Veterans