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Agile & Portfolio Management Tools Administrator
Agile & Portfolio Management Tools Administrator-March 2024
Gurgaon
Mar 27, 2026
About Agile & Portfolio Management Tools Administrator

  About the Role:

  Grade Level (for internal use):

  11

  About the Role: Agile & Portfolio Management Tools Administrator - As an Agile & Portfolio Management Tools Administrator, you will gather and understand Portfolio Management and Agile Transformation goals combined with leadership and stakeholder needs, to configure and administer Enterprise Agile & Portfolio Management tools and reporting, including but not limited to Serena Business Manager, Azure DevOps, and Jira.

  The Team: The Digital Technology Service (DTS) Portfolio Management Office (PMO) is a part of the Office of the CIO. The PMO’s mission is to define and apply a standardized and proven portfolio management framework, processes, and tools to ensure due diligence in work selection, peer review, prioritization, and approval, to help DTS achieve its strategic objectives.

  Responsibilities and Impact: The Portfolio Management and Agile Transformation team works with DTS to manage, operate and improve the DTS portfolio management process and lead the Agile/SAFe transformation for DTS, while supporting all S&P Global divisions and functions on the efficient execution of their strategy and continuous delivery of value through best-in-class Agile, Portfolio Management, and Product Delivery and tools.

  Work with DTS/TSG and division stakeholders/teams to understand their challenges and requirements.

  Collaborate with the Agile & Portfolio Management Tools Agile Release Train (ART) Product Management and Product Owners to determine the appropriate configuration, customization, and/or integration.

  Configure and administer Serena, Azure DevOps, Jira, and/or other Portfolio Management/Agile Product Delivery tools to increase the effectiveness of Portfolio Management and SAFe/Agile practices, while meeting stakeholder needs.

  Actively participate in and stay abreast of new tool feature releases and current best practice, perform user acceptance testing of upgrades, and rollout best/new practices to DTS and corporate functions.

  Develop and deliver training and user guides to support tool/change adoption.

  Escalate/track impediments and manage risks to meet delivery objectives and commitments.

  What we’re looking for :

  Basic Required Qualifications:

  Bachelor’s degree preferred in Business, Technology, or Operations.

  Experience on Project Portfolio Management & Agile Execution Tools (Serena - Micro Focus Tool, Azure DevOps – Microsoft Tool, JIRA – Atlassian tool) Strong administrative and organizational skills required, as is a focused attention to detail.

  Prior experience working in and knowledge of Agile frameworks/methods (e.g., SAFe, Scrum, Kanban).

  Return to Work : Have you taken time out for caring responsibilities and are now looking to return to work? As part of our Return to Work initiative, Restart, we are encouraging enthusiastic and talented returners to apply, and will actively support your return to the workplace.

  What’s In It For You?

  Our Purpose:

  Progress is not a self-starter. It requires a catalyst to be set in motion. Information, imagination, people, technology–the right combination can unlock possibility and change the world.

  Our world is in transition and getting more complex by the day. We push past expected observations and seek out new levels of understanding so that we can help companies, governments and individuals make an impact on tomorrow. At S&P Global we transform data into Essential Intelligence®, pinpointing risks and opening possibilities. We Accelerate Progress.

  Our People:

  We're more than 35,000 strong worldwide—so we're able to understand nuances while having a broad perspective. Our team is driven by curiosity and a shared belief that Essential Intelligence can help build a more prosperous future for us all.

  From finding new ways to measure sustainability to analyzing energy transition across the supply chain to building workflow solutions that make it easy to tap into insight and apply it. We are changing the way people see things and empowering them to make an impact on the world we live in. We’re committed to a more equitable future and to helping our customers find new, sustainable ways of doing business. We’re constantly seeking new solutions that have progress in mind. Join us and help create the critical insights that truly make a difference.

  Our Values:

  Integrity, Discovery, Partnership

  At S&P Global, we focus on Powering Global Markets. Throughout our history, the world's leading organizations have relied on us for the Essential Intelligence they need to make confident decisions about the road ahead. We start with a foundation of integrity in all we do, bring a spirit of discovery to our work, and collaborate in close partnership with each other and our customers to achieve shared goals.

  Benefits:

  We take care of you, so you can take care of business. We care about our people. That’s why we provide everything you—and your career—need to thrive at S&P Global.

  Our benefits include:

  Health & Wellness: Health care coverage designed for the mind and body.

  Flexible Downtime: Generous time off helps keep you energized for your time on.

  Continuous Learning: Access a wealth of resources to grow your career and learn valuable new skills.

  Invest in Your Future: Secure your financial future through competitive pay, retirement planning, a continuing education program with a company-matched student loan contribution, and financial wellness programs.

  Family Friendly Perks: It’s not just about you. S&P Global has perks for your partners and little ones, too, with some best-in class benefits for families.

  Beyond the Basics: From retail discounts to referral incentive awards—small perks can make a big difference.

  For more information on benefits by country visit: https://www.spglobal.com/en/careers/our-culture/

  Diversity, Equity, and Inclusion at S&P Global:

  At S&P Global, we believe diversity fuels creative insights, equity unlocks opportunity, and inclusion drives growth and innovation – Powering Global Markets. Our commitment centers on our global workforce, ensuring that our people are empowered to bring their whole selves to work. It doesn’t stop there, we strive to better reflect and serve the communities in which we live and work, and advocate for greater opportunity for all.

  


Equal Opportunity Employer

  S&P Global is an equal opportunity employer and all qualified candidates will receive consideration for employment without regard to race/ethnicity, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, marital status, military veteran status, unemployment status, or any other status protected by law. Only electronic job submissions will be considered for employment.

  If you need an accommodation during the application process due to a disability, please send an email to:  [email protected]  and your request will be forwarded to the appropriate person. 

  US Candidates Only: The EEO is the Law Poster http://www.dol.gov/ofccp/regs/compliance/posters/pdf/eeopost.pdf   describes discrimination protections under federal law.

  


20 - Professional (EEO-2 Job Categories-United States of America), IFTECH202.2 - Middle Professional Tier II (EEO Job Group), SWP Priority – Ratings - (Strategic Workforce Planning)

  Job ID: 295702

  Posted On: 2024-02-14

  Location: Hyderabad, Telangana, India

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