Position : Agile Field Technician
Location : Marietta, OH
Job Purpose :
This role is responsible for installing and maintaining Tower Premise Equipment and occasional Customer Equipment.
Essential Functions :
Climb towers to access components using safety equipment, such as full-body harnesses.
Perform maintenance or repair work on existing tower equipment using hand or power tools.
Assess what equipment would be needed to complete a customer installation based on the specific constraints (e.g., physical characteristics of the location, demarcation point to customer equipment, power access, cable run locations, etc.)
Determine mounting locations according to prints and summaries in ESS.
Termination of various cables
Configuration of Telecommunication equipment
Basic troubleshooting of Telecommunication equipment
Alignment of antenna for optimal signal
Call the office to confirm with Engineering that the signal is live and the customer is satisfied with the installation and service.
Manage contractors and communicate job/project duties.
Education :
Four years of High School or equivalent
Relevant Work Experience :
0 to 2 years in related field
Special Knowledge, Skills, and Abilities :
Must possess excellent customer service skills
Must possess strong communications skills, both verbal and written and have excellent computer skills, including Microsoft Office Products
Highly organized and able to prioritize in a fast-paced environment
Ability to work long hours and weekends (when required)
Clean driving record and a valid driver's license are required.
Ability to lift 50 lbs.
Supervisory Responsibility :
This position does not have any supervisory responsibilities
Altafiber has been connecting what matters for more than 150 years. We are a leading technology company that delivers integrated communications solutions to residential customers and end-to-end IT solutions to business customers across North America. Our 4,300 employees across the United States, Canada, India, and the United Kingdom help the world connect, and support the communities we serve through an extensive fiber network and cloud-based solutions. We are focused on building and maintaining a diverse team of employees who are committed to delivering an outstanding customer experience. We call the communities we serve home and giving back to these communities is an important part of our culture. Altafiber offers amazing Employee Volunteer Program, Employee Resource Groups, and organized corporate community service events that further strengthen our community relationships.
We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, national origin, ancestry, age, disability, religion, sex, sexual orientation, gender identity, gender expression, protected veteran, military status or any other characteristic protected by law.