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Agent-Air Export Customer Service
Agent-Air Export Customer Service-February 2024
Bangkok
Feb 10, 2026
About Agent-Air Export Customer Service

  “We’re not in the shipping business; we’re in the information business” -Peter Rose, Expeditors Founder

  Global supply chain management is what we do, but at the heart of Expeditors you will find professionalism, leadership, and a friendly environment, all of which foster an innovative, customer service-based approach to logistics.

  15,000 trained professionals

  250+ locations worldwide

  Fortune 500

  Globally unified systems

  1.        To take orders and make freight and document pick-up arrangements.

  2.        To distribute relevant pick up and document instructions to Trucking, Custom Brokerage and Messenger team.

  3.        To review, check and verify air export documents as provided by shippers.

  4.        To strictly follow export-handling procedures as established by the management.

  5.        To do daily operations of customer services, including order receiving, order follow-ups, report preparation and customer retention activities.

  6.        To do shipment tracking and advise local or oversea customers and offices on any discrepancies.

  7.        To communicate with overseas offices, local vendors and customers on shipment inquires and to handle customers’ complaints.

  8.        To handle & achieve company’s quality system such as IO, OPS, Training hours, EXCEL

  9.        To take up additional assignments as required to meet with the Company needs.

   

  University graduate, preferably with minimum 1 year's relevant experience.

  Be able to work under pressure and in time frame.

  Good communication in English.

  Well-versed in MS Office.

   

  Expeditors offers excellent benefits

  Paid Vacation, Holiday

  Group Medical & Life & Accident Insurance

  Employee Stock Purchase Plan 

  Training and Personnel Development Program

  Work Location: Head Office, Empire Tower, 44th Floor, South Sathorn Road, Yannawa, Bangkok, Thailand.

  All your information will be kept confidential according to EEO guidelines.

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