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Advanced Support Engineer
Advanced Support Engineer-March 2024
Virtual
Mar 28, 2026
About Advanced Support Engineer

  Job Description

  What you will do

  Become our customers’ trusted technical advisor and develop a deep knowledge of their systems and needs. You’ll support our customers with Oracle DBA, Exadata, Oracle Secure Backup and more

  Provide production operation support for Oracle Database Environments

  Support the stability, availability, and performance of critical business systems

  Analyze product problems to find resolutions

  Resolve new and complex issues, research technical inquiries, and handle user problems

  Support software installation, configuration, health checks, and performance assessments

  Provide 24/7 support, working on a 365x7x24 shift pattern.

  Responsibilities

  We could also use…

  Exadata (physical / virtualized) and Oracle Database Appliance (ODA)

  Oracle DBA and Oracle Secure Backup (OSB)

  Real Application Clusters and Grid Infrastructure

  Audit Vault / Database Vault / Data Masking

  What we will offer

  A competitive salary with exciting benefits

  Flexible and remote working

  Learning and development opportunities to advance your career

  An Employee Assistance Program to support your mental health

  Employee resource groups that champion our diverse communities

  Core benefits such as medical, life insurance, and access to retirement planning

  An inclusive culture that celebrates what makes you unique

  At Oracle, we don’t just respect differences — we celebrate them. We believe that innovation starts with inclusion, and that to create the future, we need people with a diverse set of backgrounds, perspectives, and abilities. That’s why we’re committed to creating a workplace where all kinds of people can do their best work. When everyone’s voice is heard and valued, we’re inspired to go beyond what’s been done before.

  About Us

  As a world leader in cloud solutions, Oracle uses tomorrow’s technology to tackle today’s problems. True innovation starts with diverse perspectives and various abilities and backgrounds.

  When everyone’s voice is heard, we’re inspired to go beyond what’s been done before. It’s why we’re committed to expanding our inclusive workforce that promotes diverse insights and perspectives.

  We’ve partnered with industry-leaders in almost every sector—and continue to thrive after 40+ years of change by operating with integrity.

  Oracle careers open the door to global opportunities where work-life balance flourishes. We offer a highly competitive suite of employee benefits designed on the principles of parity and consistency. We put our people first with flexible medical, life insurance and retirement options. We also encourage employees to give back to their communities through our volunteer programs.

  We’re committed to including people with disabilities at all stages of the employment process. If you require accessibility assistance or accommodation for a disability at any point, let us know by calling +1 888 404 2494, option one.

  Disclaimer:

  Oracle is an Equal Employment Opportunity Employer*. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability and protected veterans’ status, or any other characteristic protected by law. Oracle will consider for employment qualified applicants with arrest and conviction records pursuant to applicable law.

  * Which includes being a United States Affirmative Action Employer

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