Description/Job Summary

　　Blackstone Consulting, Inc. (BCI) is a minority-owned, 9,000 + employees, global service provider overseeing account services in food, environmental, facility maintenance, professional staffing, and security. Within our healthcare security division, we help healthcare organizations achieve superior programs and results. This includes our investment in you and your ability to deliver best practices to our client while receiving exceptional training to advance your healthcare career with BCI. Together, we are building a best-in-class healthcare security operation and are looking for top talent to join us in this effort. We are an equal-opportunity employer committed to a diverse workforce. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, or protected veteran status.

　　The Advanced Healthcare Security Program Training Manager's role is to coordinate, develop, and deliver direct training specific to Blackstone Consulting Inc's advanced security programs. These are advanced level programs that include direct usage of firearms, tasers, pepper gel, and body worn cameras in a healthcare environment and the training of these items on top of regular day to day operations is imperative to the success of the program. The right candidate for this position must be comfortable with group facilitation, providing coaching & corrective feedback, obtaining required certifications, and teaching Jiujitsu-based physical tactics. Must be able to adjust and adapt frequently to schedule and content changes with a can-do attitude.

　　Pay: $50.00/hour

　　This position is for the Bay Area. This role is 90% travel and 10% remote.

　　Responsibilities/Duties

　　Present training materials and information using a variety of instructional techniques, such as role-playing, simulations, team exercises, lectures, computer-based or through other creative avenues.

　　Foster an inclusive learning space that caters to different learning styles.

　　Recognize learning milestones and double down on areas of weakness while continuing to move the program forward.

　　Evaluate training materials, modes of training delivery, and training content, and amend and revise materials as necessary, to adapt to the changes that occur in the work environment, identified gaps, or new regulations.

　　Research and remain current in all federal and state mandatory training requirements to meet company compliance efforts.

　　Adhere to all company policies and procedures and remain in compliance with local, state, and federal regulations.

　　Provide a professional atmosphere where client staff, members, and visitors' needs are responded to with care, and every interaction is courteous, respectful, and pleasant.

　　Present a professional image of BCI, the client, and the Security Department

　　Maintain and display excellent public relations skills in all interactions.

　　Organize and develop training manuals, reference library, testing and evaluation procedures, multimedia visual aids, and other educational materials.

　　Communicate with and support management in achieving training and development objectives and goals for training.

　　Learn healthcare facility-specific procedures and policies.

　　Read and interpret documents such as police reports, local and state laws, instructions, and procedure manuals.

　　Deliver training programs, policies, and training schedules for employees on common and specialized security subjects in accordance with all legal, contractual, and company-mandated requirements.

　　Maintain training records and prepare reports to evaluate the performance of training activities and instructors and to monitor the progress of trainees.

　　Obtain and maintain training through approved programs for physical tactics (jiujitsu based), de-escalation, firearms (if needed), taser, body cameras.

　　Required Experience

　　Work Experience

　　Three (3) years of security management or training experience or an equivalent combination of education and/or experience sufficient to perform the essential functions of the job, as determined by the company

　　Licenses / Training

　　Valid Government issued Driver's License or valid state-issued I.D. cardBureau of Security and Investigative Services Certification or Guard CardMust have or be able to obtain IAHSS basic, advanced, and supervisor certification within six months of employmentMust have or be able to take the Department of Homeland Security Instructors Training Certification Course, Incident Commander Course, Handson Training Course, and Defusing Aggressive Behavior instructor's course within six (6) monthsSkills / Specialized Knowledge

　　Demonstrate excellent written and verbal communication and interpersonal skillsExcellent presentation and group facilitation skillsExcellent planning, organizing, research, and project management skillsKnowledge of or ability to learn healthcare security operations and proceduresAble to pass each healthcare competency exam and/or skills labAdhere to applicable state, county, and municipal licensing requirements for Security OfficersMaintain professional composure when handling crisis situationsBasic computer skills, including intermediate operational knowledge of PowerPointHigh-quality customer service skillsCritical thinking and problem-solving skillsAbility to be an effective team member and manage multiple tasks with good time managementMust own a reliable form of transportation (may be used in the performance of duties)As a condition of employment, the employee must successfully complete a background investigation and a drug screen in accordance with all federal, state, and local lawsPreferred Experience

　　Five (5) years of security management or training experience or an equivalent combination of education and/or experience sufficient to perform the essential functions of the job, as determined by the company

　　Required Education

　　Level:

　　Five (5) years of security management or training experience or an equivalent combination of education and/or experience sufficient to perform the essential functions of the job, as determined by the company

　　Field of Study

　　Business

　　Education

　　Training and Development

　　Safety/Security Management

　　Social Science

　　Physical Education

　　Preferred Education

　　Level

　　Bachelor degree (Or equivalent training or security experience)

　　Field of Study

　　Business Administration

　　Emergency Management

　　Criminal Justice

　　Graphic Design

　　Adult Learning