Firm Summary

　　White & Case is an elite global law firm serving leading companies, financial institutions and governments worldwide. Our long history as an international firm means we are perfectly placed to help our clients resolve their most complex legal challenges wherever they may be.

　　With lawyers and staff operating from more than 47 locations, working in virtually every country of the world, we have invested heavily in building a high-quality full-service practice competing at the top of the market. We are distinguished by our on-the-ground presence in the world's key financial markets and our strengths in handling complex cross-border work.

　　It's not just about our global network of offices and shared services centers; it's the global interconnectedness of the Firm that our people, and our clients, value most. We work well together across geographic and practice boundaries. It's one of the reasons we attract and retain cross-border work. And why we attract a diverse group of people.

　　Our lawyers are globally minded, enterprising, collaborative and committed to excellence. Diversity is a core value of our Firm and it has been recognized with numerous awards and top rankings around the world. Our people represent 90 nationalities and speak 80 languages.

　　 Position Summary

　　Working as part of the tight-knit Manila team, you will assist offices of the Firm in their training administration activities. Flexible in your approach you will be keen to develop your professional knowledge and relationship building with the Stakeholders in a fast-paced and stimulating working environment.

　　Being based in Manila, you will be r esponsible for receiving, verifying, inputting and processing learning and development information assigned and requested by supervising manager and/or stakeholders based on agreed and communicated process guidelines. Provide customer service by receiving and responding to ad hoc queries and requests on a need basis coming from Learning and Development Team.

　　 Our Functional Area

　　The Global HR Operations teams consists of a team of dedicated professionals located around the world. You will be required to lead the team fostering a common purpose and commitment. You will lead by example and strike a balance of challenge and support to the team.

　　Good communication and teamwork are essential. You will be responsible for developing the careers of the team ensuring they remain engaged and deliver consistently to the highest standard.

　　You will be innovative and be at the forefront of process and system development.

　　We're proud of our high-performance work ethic, as well as the central role that we play in fostering an inclusive and collaborative culture. Through extensive contact with business services teams in all locations and functions you be seen as a trusted to offer advice and implement changes that help our teams perform at the highest level and deliver outstanding client service. Working with us will enable you to become a great professional and develop a uniquely broad range of experience to draw on throughout your career.

　　 Duties and Accountabilities 1

　　To perform this job successfully, an individual must be able to perform each essential duties listed below. These requirements are representative of knowledge, skill and ability required for the role.

　　• Maintain and update employee record using the Learning Management System (LMS) and support end-to-end training administration processes which includes, but not limited to the following: Pre-event : send out calendar invitations and reminders to training participants, update training event information, secure training delivery resources (generation of attendance sheet and acceptance reports, circulate room information through updating calendar invites, and distribution of training materials). Post-event : process attendance sheets, send out feedback requests, gather feedback responses, issue training certificates, and create reports. Creation and management of eLearning courses • Record external training courses and upload certificates to employee's training records

　　• P articipate in functional testing for system configuration changes, upgrades/enhancements, and patches and act as Tier 1 support for LMS technical issues

　　• HR Case Management System Administration. Create cases and respond to ad hoc queries from employees. Provides input for Knowledge Management within the team (including creation and ownership of documentation/job aids), sharing best practices within the team, striving for continual improvement in service delivery, participating in improvement initiatives.

　　• Perform other job-related duties as assigned including providing coverage to tasks assigned