Department/Unit:

　　Risk Management

　　Work Shift:

　　Day (United States of America)

　　Hourly Range: $18.00/hr. - $23.00/hr.

　　Administrative Support Assistant

　　Patient Relations Department

　　Albany, NY

　　The Administrative Assistant supports the day-to-day operations of a department within the Albany Med Health System, and provides essential assistance to Supervisors, Managers, and Directors. Basic office duties include answering phone calls, sorting and filing documents, scheduling appointments, and maintaining office records. The Administrative Assistant also assists in the maintenance of staff files, assisting in staff scheduling, assisting in the general onboarding of department staff, operating and maintaining office equipment, and data entry or collection where needed. The administrative assistant additionally provides word processing and other document and report preparation in support of management and technical staff.

　　Education & Certification Required:

　　High School Diploma or equivalent. Responsibilities:

　　• Answer and direct phone calls• Organize files and documents• Schedule meetings and distribute material• Write and distribute email, correspondence letters, faxes, and forms• Order office supplies• Maintain contact lists• Provide general support to visitors and patients• Act as the point of contact for internal and external clients

　　Skills:

　　• Proven experience as an administrative assistant or office admin assistant, a plus• Exceptional customer service skills• Knowledge of office operations • Working knowledge of office equipment, like printers and fax machines• Proficiency in MS Office• Excellent time management skills and the ability to prioritize work with frequent interruptions• Attention to detail• Excellent written and verbal communication skills• Exercise good judgement• Strong organizational skills with the ability to multitask

　　Thank you for your interest in Albany Medical Center!​

　　Albany Medical is an equal opportunity employer.

　　This role may require access to information considered sensitive to Albany Medical Center, its patients, affiliates, and partners, including but not limited to HIPAA Protected Health Information and other information regulated by Federal and New York State statutes. Workforce members are expected to ensure that:

　　Access to information is based on a “need to know” and is the minimum necessary to properly perform assigned duties. Use or disclosure shall not exceed the minimum amount of information needed to accomplish an intended purpose. Reasonable efforts, consistent with Albany Med Center policies and standards, shall be made to ensure that information is adequately protected from unauthorized access and modification.

　　Albany Med is the centerpiece of medicine, research, and medical education in New York’s CapitalRegion and is the area's largest private employer with more than 10,000 employees.

　　Albany Med offers excellent career opportunities in a wide range of roles in both patient care andadministration. We value all our staff members and offer outstanding employee benefits including:

　　Excellent health care coverage (http://albanymedcareers.com/benefits/employee-health-%20benefits/) with lower copays at most Albany Med providers.

　　A wide array of services and programs to support emotional, physical, and mental wellbeing (http://albanymedcareers.com/benefits/employee-advantages/)

　　Anchored in the state’s historic capital city, Albany Med offers a full range outpatient and inpatient careand is home to the region’s largest hospital, only Level 1 trauma center, and only children’s hospital. Thedowntown campus also offers opportunities at Albany Medical College.

　　Albany Med partners with Columbia Memorial Health, Saratoga Hospital and Glens Falls Hospital to form the Albany Med Health System, serving more than three million people over 25 counties.