Job ID85018

　　LocationAurora, Colorado

　　Full/Part TimeFull-Time

　　Regular/TemporaryRegular

　　Why Work at Children's....

　　Here, it's different. Come join us.Children's Hospital Colorado has defined and delivered pediatric healthcareexcellence for more than 100 years.Here, the nation's brightest nurses, physicians, scientists,researchers, therapists, and care providers are creating the future ofchild health. With an optimist's outlook, a trailblazing spirit, and acelebrated history, we're making new strides every day.We've been Magnet-designated four times by the American Nurses CredentialingCenter and are consistently recognized among the nation's top 10 pediatrichospitals by U.S. News & World Report.As a national leader in pediatric care, we serve children and families fromall over the nation. Our System of Care includes four pediatric hospitals,11 specialty care centers, 1,300+ outreach clinics and more than10,000 healthcare professionals representing the full spectrum of pediatriccare specialties.Here, we know it takes all of us, every role, to deliver the bestpossible care to each child and family we treat.That's why we build our teams toward a foundation of equity in access,advancement, and opportunity. We know teams of individuals with differentidentities and backgrounds can nurture creativity and innovation. We know wecan see, treat, and heal children better when our team reflects thediversity of our patient population. We strive to attract and retain diversetalent because we know a truly inclusive and equitable workforce will help usone day realize our most basic calling: to heal every child who comesthrough oA career at Children's Colorado will challenge you, inspire you, andmotivate you to make a difference in the life of a child. Here, it'sdifferent.

　　Job Overview

　　Administrative Service Coordinator is responsible for high leveladministrative and customer service support for patients, families,internal team members and providers. Additional duties may include, but arenot limited to, patient scheduling/registration; performing basictelephone triage duties; copying, scanning and/or filing variousdocuments; supporting insurance management functions; managing multipleOutlook calendars; creating presentations and flyers as prescribed; andproviding logistical support for events.

　　Additional Information

　　Department Name: HP-Rehab Centalized ServicesJob Status: Full time, 40 hours per weekShift: Monday to Friday, 8:00am to 4:30pm. Hybrid

　　Qualifications

　　EDUCATION - High School Diploma required, higher level of education preferredEXPERIENCE - Two years of administrative and customer service experience.EQUIVALENCY - A relevant associate or bachelor degree may substitute for therequired experience on a year for year basis.

　　Responsibilities

　　POPULATION SPECIFIC CARENo direct patient care.ESSENTIAL FUNCTIONSAn employee in this position may be called upon to do any or all of thefollowing essential functions. These examples do not include all of thefunctions which the employee may be expected to performPerforms complex calendar management support for multiple professionals.Provides operational, financial, and physician support.Arranges and schedules meetings, including conference calls and seminars,for internal team members.Arranges and schedules interviews and makes travel arrangements for providers.Provides communication support, including creating and reviewing power pointpresentations as directed, taking notes/meeting minutes, creating flyersas prescribed, and creating correspondence.Provides patient scheduling, i.e. clinic and/or surgery scheduling(50% or less of total time).Provides a high level of customer service support and assistance topatients, families, physicians and other internal/external customers.Supports a variety of departmental projects, as needed.Supports office managemen functions such as, setting up and maintainingfiles, receiving and referring inbound calls and ordering supplies.Receives inbound and/or places outbound patient calls in order to scheduleappointments and to route calls as appropriate.Performs reception duties utilizing various systems including telephone, faxmachine, mail services, email and copy services.Performs data entry and tracking functions.Supports patient safety by adhering to all infection control policies andsafety guidelines.Utilizes and remains up-to-date with department office operations andestablished policies and procedures.

　　Other Information

　　COMPETENCIESBUILDING CUSTOMER LOYALTY - Meeting and exceeding internal or external