Description

We are seeking an Administrative Coordinator based in Lexington-Fayette, Kentucky, United States for a long term contract role through May. The role might turn contract to hire, but will not know until closer to the end/wrap of the project. The role involves providing comprehensive support to our program, including the coordination of volunteers, preparation of necessary paperwork, management of schedules, and other administrative tasks. The role also includes handling customer inquiries, maintaining customer records, and implementing actions on customer accounts. Apply today to be considered!

Responsibilities:

• Coordinate and manage volunteer schedules effectively

• Handle incoming phone calls and direct them to the appropriate departments

• Oversee the preparation and processing of paperwork

• Manage the appointment scheduling system and implement call center procedures

• Maintain strict confidentiality of taxpayer information

• Represent the organization in a detail-oriented manner within the community

• Serve as the main point of contact for the program, responding to inquiries as needed

• Conduct resource development activities and monitor grant and report deadlines

• Ensure all volunteers adhere to IRS Code of Conduct and Confidentiality Regulations

• Assist in the provision of tax law training to volunteers and ensure they are certified.

Requirements • Proven experience in coordinating schedules effectively.

• Proficient in answering and managing a multi-line phone system.

• Experience with handling inbound telephone calls professionally.

• Ability to direct phone calls to the appropriate departments or individuals.

• Strong capability to complete paperwork accurately and efficiently.

• Experience in processing paperwork, ensuring all necessary details are recorded.

• Knowledge of volunteer management, with the ability to coordinate and communicate with volunteers effectively. TalentMatch®

Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.

Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app and get 1-tap apply, notifications of AI-matched jobs, and much more.

All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.

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