Administrative Assistant III - Central Regional Office

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　　Administrative Assistant III - Central Regional Office

　　Salary

　　$23.27 - $32.58 Hourly

　　Location

　　Denver Metro, CO

　　Job Type

　　Full Time

　　Job Number

　　IKA 01804 01/10/2024

　　Department

　　Colorado Department of Human Services

　　Division

　　OCYF (Office of Children, Youth & Families)

　　Opening Date

　　01/17/2024

　　Closing Date

　　1/31/2024 11:59 PM Mountain

　　FLSA

　　Determined by Position

　　Primary Physical Work Address

　　4120 South Julian Way, Denver, CO 80236

　　FLSA Status

　　Non-Exempt; position is eligible for overtime compensation.

　　Description

　　Benefits

　　Questions

　　Department Information

　　This position is open only to Colorado state residents.

　　Please note: This recruitment may be used to fill multiple vacancies.

　　Most State of Colorado employees are eligible for a great benefit package! Please see the Supplemental Information section below for details! (https://dhr.colorado.gov/state-employees/state-of-colorado-employee-benefits)

　　About the Division of Youth Services: The Division of Youth Services (DYS) provides a continuum of residential and non-residential services that encompass juvenile detention, assessment, commitment and parole. DYS is the agency statutorily mandated to provide for the care and supervision of youth committed by the District Court to the custody of the Colorado Department of Human Services. The Division operates ten secure facilities that serve youth between the ages of 10 and 21, who are pre-adjudicated, sentenced, or committed. For pre-adjudicated youth, the Division is also responsible for the management and oversight of Colorado Youth Detention Continuum programs (SB 91-94); a State-funded, locally administered program that provides services to youth at risk of further progressing into the juvenile justice system. In addition to residential programming, the Division administers juvenile parole services throughout the State.

　　We invite you to explore the DYS website and learn about the services provided to youth, families, and local communities in the State of Colorado at: www.colorado.gov/cdhs/dys

　　Description of Job

　　Purpose of the Work Unit:

　　The DYS Central Region office provides a continuum of residential and non-residential services that encompass commitment and parole. DYS is the agency statutorily mandated to provide for the care and supervision of youth committed by the District Court to the custody of the Colorado Department of Human Services. Regional Offices are responsible for: Oversight of the region's client management and parole systems; Liaison and collaboration with juvenile justice and human services local agencies; Representing the Division on local Collaborative Management (HB 04-1451) Projects; Collaboration and coordination with local judicial districts to administer the Colorado Youth Detention Continuum programs (SB 91-94) detention services programs; and, The development of local resources to meet the needs of youth and families as they transition from residential treatment back to their communities. Client management is an overarching case management system for youth who are committed to the custody of the Department of Human Services, Division of Youth Services. The system functions to: Guide youth through the commitment continuum from assessment through parole; Develop treatment and supervision plans for each committed youth; Monitor the youth progress in treatment through regular contact with program staff; Present the youth's community treatment plan to the Community Review Board when community-based programming is prescribed; Prepare the Parole Plan and present the plan and the youth before the Juvenile Parole Board; Procure transition and parole services for youth upon community transition; Supervise and monitor each youth's progress while on parole; and, Advocate for the needs of the youth in their care. In addition, regional offices also negotiate contracts with residential and non-residential treatment providers, and monitor those programs for contract compliance and compliance with Division Policy and Procedure.

　　Purpose of the Position:

　　This position is intended to provide administrative support to the DYS Central Region Office employees. This position also corresponds with other DYS Central Region Office management supervisors, program assistant, administrative assistants, as well as other DYS employees across the state to provide additional support and to ensure mandates are met and service delivery is uninterrupted.

　　Job Duties:

　　Assists Central Region Office employees in various ways including, receiving and entering information into the Colorado Trails database, filing of records and shredding, maintaining electronic records as needed, responding to requests for assistance. Responsible for tasks to include but not limited to, managing warrant checks at various intervals, obtaining restitution and community service requirements, setting up and tracking Victim Notification requirements, opening and closing Medicaid applications, identifying gaps in placement entries in the Trails database, managing the client discharge process, AWOL notifications, and similar tasks.

　　Monitors placement changes and sends Open Medicaid Requests to residence counties.

　　Supports, coordinates and maintains the Central Region Victim Notification Program.

　　Assist in the administrative operation of the office through customer service and office coverage.

　　Assists in gathering and tracking Regional information where needed for reporting functions and other ad-hoc projects and assignments.

　　Corresponds and collaborates with other Administrative Assistant positions to provide back-up or additional support for each other and to ensure agency mandates are met, and service delivery is uninterrupted.

　　Other duties as assigned.

　　Minimum Qualifications, Substitutions, Conditions of Employment & Appeal Rights

　　The Colorado Constitution, Article XII, Section 13 requires that applicants for state classified government jobs be residents of Colorado.

　　Applicants must meet the minimum qualifications listed below to continue in the selection process for this position. Work experience must be specifically documented on your application. Do not use "see resume" or "see attached" statements on your application.

　　Minimum Qualifications

　　Three (3) years of general clerical or administrative service experience.Part-time experience will be pro-rated. *Please note: RESUMES will not be accepted in lieu of a complete application. Applications with no work history will be failed for being incomplete.

　　Substitutions

　　College, university or non-correspondence business school course work may substitute for experience on a year for year basis for up to two years of the general experience.You MUST submit a copy of your transcripts with your application materials if you are substituting education course work for experience.

　　Please Note: As part of the Comparative analysis process, candidates who meet the minimum qualifications will be required to take and pass on online skills assessment test. Notifications, as well as instructions will be sent via email, so applicants are encouraged to continually check for emails.

　　Highly Desirable Competencies

　　Microsoft Office Experience - Word, Excel, Access and Powerpoint.

　　Microsoft Office Specialist Certification

　　Job Knowledge - Previous working experience within Regional Center Operations with the Colorado Division of Youth Services

　　Critical Thinking and Decision Making - Ability to use logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions, or approaches to problems.

　　Customer Service - Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.

　　Communication - Of the oral and written English language – experience with oral presentations and public speaking; experience with structure and content of English language including the meaning and spelling of words, rules of composition, and grammar.

　　Technology and Computers - Experience with software and hardware, data systems, multi-relational databases, Internet, email, and other workplace technology and electronic devices.

　　Conditions of Employment:

　　Be a minimum of 21 years of age, with no felony convictions or history of domestic violence

　　Possess and maintain a valid U.S. driver's license

　　May need to travel to attend meetings, run office errands, or transport vehicles to maintenance shop for repair.

　　Pass CBI and FBI background investigations

　　Former State employees who were disciplinarily terminated or resigned in lieu of termination must disclose the information on the application and provide an explanation why the prior termination or resignation should not disqualify the applicant from the current position. Absent extraordinary circumstances, prior disciplinary termination or resignation in lieu of termination will disqualify the applicant from future State employment with CDHS.

　　Included in the background investigation is a current/previous employer check. Your current and previous employers within the last 10 years must be listed on your application even if the job duties are unrelated to Correctional Youth Security Officer I position. Incomplete employer information (address, phone, supervisor name) or omission of former employers may result in application disqualification.

　　Continued employment is contingent upon successful completion of the DYS Pre-service Training Academy, Field Training Program (FTO) and mandatory annual training in all subject areas.

　　Appeal Rights:

　　If you receive notice that you have been eliminated from consideration for this position, you may file an appeal with the State Personnel Board or request a review by the State Personnel Director.

　　An appeal or review must be submitted on the official appeal form, signed by you or your representative. This form must be delivered to the State Personnel Board by email ([email protected]), postmarked in US Mail or hand delivered (1525 Sherman Street, 4th Floor, Denver CO 80203), or faxed (303.866.5038) within ten (10) calendar days from your receipt of notice or acknowledgement of the department’s action.

　　For more information about the appeals process, the official appeal form, and how to deliver it to the State Personnel Board; go to spb.colorado.gov ; contact the State Personnel Board for assistance at (303) 866-3300; or refer to 4 Colorado Code of Regulations (CCR) 801-1, State Personnel Board Rules and Personnel Director's Administrative Procedures, Chapter 8, Resolution of Appeals and Disputes, at spb.colorado.gov under Rules.

　　Supplemental Information

　　How to Apply (https://cdhs.colorado.gov/information-for-job-applicants#how-to-apply)

　　The Assessment Process

　　For additional recruiting questions, please contact [email protected]

　　Please Note: As part of the Comparative analysis process, candidates who meet the minimum qualifications will be required to take and pass on online skills assessment test. Notifications, as well as instructions will be sent via email, so applicants are encouraged to continually check for emails.

　　About Us:

　　If your goal is to build a career that makes a difference, consider joining the dedicated people of the Colorado Department of Human Services (https://www.colorado.gov/cdhs) (CDHS). Our professionals strive to design and deliver high quality human and health services that improve the safety, independence, and well-being of the people of Colorado. In addition to a great location and rewarding and meaningful work, we offer:

　　Strong, secure, yet flexible retirement benefits including a PERA Defined Benefit Plan or PERA Defined Contribution Plan www.copera.org plus 401(k) and 457 plans

　　Medical and dental health plans

　　Employer supplemented Health Savings Account

　　Paid life insurance

　　Short- and long-term disability coverage

　　11 paid holidays per year plus vacation and sick leave

　　BenefitHub state employee discount program

　　Employee Wellness program (https://coloradostateofhealth.com/)

　　Excellent work-life programs, such as flexible schedules, training and more

　　Remote work arrangements for eligible positions

　　*Some positions may qualify for the Public Service Loan Forgiveness Program. For more

　　information, go to https://www.colorado.gov/pacific/dhr/student-loan-forgiveness-programs .

　　Our Values:

　　We believe in a people-first approach: To serve the people of Colorado, we develop a culture and work environment that creates an energized, inspired, and healthy team capable of giving their best to Coloradans .

　　Balance creates quality of life: We want our team to be resilient through a supportive workplace that values flexibility, health and wellness, and employee engagement.

　　We hold ourselves accountable: We take responsibility through our actions, programs, and results for the state of health and human services in Colorado.

　　Transparency matters: We are open and honest with employees, our partners, the Coloradans we serve, and the public.

　　We are ethical: We abide by what is best for those we serve by doing what is right, not what is easy.

　　Collaboration helps us rise together: We work together with all partners, employees, and clients to achieve the best outcomes for Coloradans.

　　We are committed to increasing the diversity of our staff and providing culturally responsive programs and services. Therefore, we encourage responses from people of diverse backgrounds and abilities.

　　ADAA Accommodations: CDHS is committed to the full inclusion of all qualified individuals. As part of this commitment, our agency will assist individuals who have a disability with any reasonable accommodation requests related to employment, including completing the application process, interviewing, completing any pre-employment testing, participating in the employee selection process, and/or to perform essential job functions where the requested accommodation does not impose an undue hardship. If you have a disability and require reasonable accommodation to ensure you have a positive experience applying or interviewing for this position, please direct your inquiries to our ADAA Coordinator, Nancy Schmelzer, at [email protected] or call 1-800-929-0791.

　　THE STATE OF COLORADO IS AN EQUAL OPPORTUNITY EMPLOYER (https://cdhs.colorado.gov/information-for-job-applicants#eoe)

　　Toll Free Applicant Technical Support

　　The State of Colorado offers permanent employees a variety of benefits including medical, dental, life and disability insurance, as well as a comprehensive leave program. Please click the following link for detailed information: www.colorado.gov/pacific/dhr/benefits

　　Please note that each agency's contact information is different; therefore, we encourage all applicants to view the full, official job announcement which includes contact information and class title. Select the job you wish to view, then click on the "Print" icon.

　　01

　　Do you have previous working experience within Regional Center Operations with the Colorado Division of Youth Services?

　　Yes

　　No

　　02

　　Check all the software applications with which you have 6 months or more of experience using.

　　Adobe

　　CPPS/HRDW

　　Kronos

　　Maximo

　　MS Access

　　MS Excel

　　MS PowerPoint

　　MS Word

　　TRAILS

　　CORE/COFRS

　　Web Reports or Designs

　　Google Mail

　　Microsoft Office 365

　　Smartsheet

　　03

　　Describe your system of planning, organizing, and following through with your work tasks. Provide an example of a sytem you developed and put in place including the purpose and process.

　　04

　　Describe a time you had to meet a scheduled deadline while your work was being constantly interrupted. What was the most difficult aspect of the situation and how did you handl it?

　　05

　　Describe a decision that you were entrusted to make, what you gathered or used to make that decision, and whether the decision met its purpose successfully.

　　06

　　If you are a Veteran and you are requesting Veteran's Preference you must upload your DD-214 or VA letter to your application.

　　I am not a Veteran

　　I have uploaded my Veteran Preference documents (DD214 or VA letter)

　　I am a Veteran, but not requesting Veteran's preference

　　07

　　Are you willing to submit to a pre-employment background check and a drug screen as a condition of employment?

　　Yes

　　No

　　08

　　Your legal name is used in the hiring process for background checks. Did you use your full legal name in your application? If not, please update your information before submitting your application.

　　Yes

　　No

　　09

　　If you are a current or former State of Colorado employee, please list your employee number (starts with 997...). Failure to provide this requested information may render your application incomplete, and you may no longer be considered for the position.

　　10

　　Former State employees who were disciplinarily terminated or resigned in lieu of termination must disclose the information on the application. In the space below, please provide an explanation as to why the prior termination or resignation should NOT disqualify your application from the current position.

　　11

　　The bottom of this job announcement provides links to additional information on how to apply, the assessment process, toll free applicant technical support, and about how the State of Colorado is an equal opportunity employer. Please acknowledge below that you have read the information provided in these links.

　　This information is available to me and I have read this information.

　　I am unable to access the links with this information on the job posting. (If you select this option, please contact the recruiter, whose information is listed on this announcement, so that they can send this information directly to you.)

　　Required Question

　　Agency

　　State of Colorado

　　Address

　　See the full announcement by clicking the "Printer" icon located above the job title Location varies by announcement, Colorado, --

　　Website

　　https://careers.colorado.gov/

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