Administrative Assistant III

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　　Administrative Assistant III

　　Salary

　　$48,396.00 - $58,080.00 Annually

　　Location

　　Lakewood, CO

　　Job Type

　　Full Time

　　Job Number

　　TAA-01001-01.2024

　　Department

　　Department of Revenue

　　Division

　　Taxation - TPS: ITAS

　　Opening Date

　　01/19/2024

　　Closing Date

　　1/30/2024 5:00 PM Mountain

　　FLSA

　　Determined by Position

　　Primary Physical Work Address

　　1881 Pierce Street, Lakewood CO

　　FLSA Status

　　Non-Exempt; position is eligible for overtime compensation.

　　Hiring Pay Rate

　　Although a range is given, the typical starting pay for this position is $48,396/ annually.

　　Description

　　Benefits

　　Questions

　　Department Information

　　We serve all Colorado residents in their everyday lives. The department is driven by our values of service, teamwork, accountability, integrity, and respect. We support the Colorado community as well as those that work here. We value the contributions of every employee and encourage learning so our employees can grow. We celebrate diversity, and together, support an equitable and inclusive culture. We embrace our differences because we believe this brings innovation to our work.

　　The Department of Revenue (http://www.colorado.gov/revenue) (DOR) employs approximately 1,600 hard-working and dedicated employees throughout Colorado. We can be seen performing functions as varied as auditing and collecting taxes, issuing driver licenses and motor vehicle titles, marketing lottery products, and regulating liquor, gaming, horse racing, marijuana, and the auto industry in order to assist the citizens of our state.

　　The Department of Revenue offers 11 paid holidays per year, paid vacation and sick leave, BenefitHub program (discounted merchandise, food and travel, etc.) employee wellness program (https://dhr.colorado.gov/state-employees/employee-wellness-program) and a great healthcare and retirement benefit package (https://www.colorado.gov/dhr/benefits) .

　　CDOR Vision

　　To empower businesses and individuals through quality customer service, innovation and collaboration.

　　CDOR Mission

　　To become a trusted partner to every Coloradan to help them navigate the complexities of government so they can thrive.

　　CDOR Values

　　Description of Job

　　Description of Job

　　Income Tax Accounting

　　The Income Tax Section is responsible for processing all income (individual, corporate, partnership, and fiduciary) and severance tax returns, PTC rebates and issuing the associated refunds and bills. The Section applies the necessary statutes pertaining to the tax programs that our group administers. The Section also resolves disputes that might result from a reduced refund, tax delinquency or non-filer assessment. This can include adjustments of tax, penalty, penalty-interest, and/or interest. The Section verifies incoming returns and applications for accuracy and completeness. Credits and subtractions are reviewed as well.

　　This position exists to prepare taxpayer correspondence by scanning documents, attaching and creating work items on taxpayer accounts. Research and mail warrants addressed to foreign addresses in GenTax. Prepare power of attorney documents by scanning documents, attaching and entering the necessary data in GenTax on the taxpayer's account. Update addresses as needed; add indicators and place accounts "In Protest" to stop billing processes; maintain and assign the inventory of accounts to be worked; sort and route incoming and outgoing mail; provide public assistance. The position also acts as a lead worker for any new temporary administrative assistant employees. Provide staff support for team and management.

　　Minimum Qualifications, Substitutions, Conditions of Employment & Appeal Rights

　　Residency Requirement:

　　This posting is only open to residents of the State of Colorado at the time of submitting your application.

　　Class Code & Classification Description: (New)

　　G3A4XX

　　ADMINISTRATIVE ASSISTANT III (https://drive.google.com/file/d/0B4enHpLSVk4eMWdzbVhaZTJDWW8/view?usp=sharing&resourcekey=0-b3y8iaBxItfgb77tjmzofw)

　　MINIMUM QUALIFICATIONS:

　　Experience Only:

　　Three (3) years of General Clerical work experience.

　　General Clerical work experience is typically performed by office clerks and/or administrative assistants this includes, but is not limited to tasks such as:

　　Experience providing exceptional customer service; interfacing with a variety of people from many levels within the organization and community.

　　Data Entry including: entering information into a program or database (appointments, contact information, customer records)

　　Regular, daily work responsibilities utilizing equipment and software used in offices i.e. Google Apps and Microsoft Office programs.

　　Regular, daily work responsibilities utilizing computer systems, scanners, printers, copiers, fax machines and other technologies

　　Typing professional emails, letters, reports, briefings, forms, memoranda, etc.

　　Reviewing and comparing data for accuracy and completeness. Gathering specified information and compiling routine reports

　　OR

　　Education and Experience:

　　One (1) year of General Clerical work experience, as described above.

　　Associate's degree in Business Administration or similar fields.

　　In order to be considered for this position, your experience must be documented on your application (part-time experience will be pro-rated).

　　Preferred Qualifications

　　The preferred candidate will possess the following:

　　Experience in keeping inventory and ordering of office supplies.

　　Experience in scheduling meetings, reserving conference rooms, etc.

　　Proficient with Microsoft Office and Google Suite.

　　Ability to adapt to constantly changing priorities

　　Experience in creating and maintaining desk procedures.

　　Ability to follow written and oral instructions; multi-task; work with and maintain confidential information.

　　Demonstrated excellence in customer service

　　Excellent interpersonal skills; to include communicating with others via verbal conversation and written communication.

　　Familiarity with GenTax and/or other tax software

　　DOR Required Skills and Competencies :

　　Competencies required for all DOR positions include good communications skills, interpersonal and people management skills, the ability to multitask, the ability to work with confidential information, the ability to work in high-stress environments, and the demonstrated ability to assist customers.

　　Conditions of Employment with the Colorado Department of Revenue :

　　As a condition of employment with the Colorado Department of Revenue, a requirement exists that all personnel timely file all necessary Colorado Individual Income Tax (CIIT) returns and timely pay tax obligations. As such, all employees must undergo a pre-employment evaluation of their tax records/accounts to ensure compliance with this policy.

　　Employees are in a position of public trust in the performance of their job duties and must operate in a manner that maintains the highest standards of honesty, integrity, and public confidence. All job finalists require successful completion of a background investigation and reference check prior to appointment. Background checks may include national criminal, financial, traffic, civil, education, and/or experience checks or any other checks related to the job assignment. Fingerprint background checks and pre-employment drug testing may also be required for some positions.

　　Applicant Checklist:

　　Only complete applications submitted on or before the closing date for this announcement will be given consideration. Failure to submit all required documents by the closing date of this announcement may result in your application being rejected. For assistance with the application process, please review the following video provided by the Colorado Department of Personnel & Administration "Applying for a Job with the State of Colorado" .

　　Work history must be documented in detail under the experience portion of application-"see resume" will not be accepted.

　　Complete Applications must include the following documents:

　　1) A complete CDOR Application for Announced Vacancy (Submit online using the link in this announcement)

　　2) A complete Supplemental Questionnaire (Submit online as part of your application)

　　Minimum Qualifications and Comparative Analysis:

　　Part of, or the entire comparative analysis for this position, may involve a review of the information submitted in the application material, including the answers to the supplemental questions. Therefore, it is paramount that in the experience portion of the application, the applicant describes the extent to which they possess the education, experience, competencies and background as they relate to the duties outlined in the job announcement, as well as the special and/or preferred qualifications.

　　List your employment history starting with the most recent job, including part-time, temporary, and volunteer jobs. If more than one job was held with a given organization, list each job held as a separate period of employment.

　　Under "Duties," describe clearly the tasks you performed and the nature of your supervisory, technical, or other responsibilities as they relate to the job for which you are applying. Be complete and specific in detailing of duties.

　　Information must be accurate, including dates of employment. If it is found that information provided is falsified, you will not be considered for a job with the State of Colorado and/or may be removed from a job after hire.

　　Failure to include adequate information or follow instructions may affect the applicant's score and/or prevent them from competing in any subsequent measures used to arrive at a top group of applicants.

　　Factors to be assessed are those outlined in the requirements, competencies, and preferred qualifications.

　　Years will be expressed in terms of full-time equivalent service with full-time workload equal to one (1) Full-Time Equivalent (FTE) year. No more than 1.00 FTE year may be credited in any twelve (12) month period. Positions working 40 hours or less per week will be prorated (30 hrs/wk=0.75 FTE=9 mos credit; 20 hrs/wk=0.5 FTE=6 mos credit; 10 hrs/wk=0.25 FTE=3 mos credit)

　　The eligible list established from this posting may be used to fill additional vacancies.

　　Email Address:

　　All correspondence regarding your status in the selection/examination process will be conducted via email. Include a working email address on your application; one that is checked often as time sensitive correspondence such as exam information or notification will take place via email. Please set up your e-mail to accept messages from "state.co.us" and "[email protected]" addresses. It is your responsibility to ensure that your email will accept these notices and/or review your junk mail and spam filtered email.

　　Appeal Rights:

　　An applicant who has been removed from an employment list or removed from consideration during the selection process may request a review by the State Personnel Director.

　　As an applicant directly affected by the results of the selection or comparative analysis process, you may file a written appeal with the State Personnel Director.

　　Review of the completed, signed and submitted appeal will be timely on the basis of written material submitted by you, using the official appeal form signed by you or your representative. This form must be completed and delivered to the State Personnel Board by email at [email protected] within ten (10) calendar days from your receipt of notice or acknowledgement of the Department’s action.

　　For further information on the Board Rules, you can refer to 4 Colorado Code of Regulations (CCR) 801-1, State Personnel Board Rules and Personnel Director's Administrative Procedures, Chapter 8, Resolution of Appeals and Disputes, at spb.colorado.gov/board-rules .

　　Supplemental Information

　　Equity, Diversity, and Inclusion Compliance

　　The State of Colorado believes that equity, diversity, and inclusion drive our success, and we encourage candidates from all identities, backgrounds, and abilities to apply. The State of Colorado is an equal opportunity employer committed to building inclusive, innovative work environments with employees who reflect our communities and enthusiastically serve them. Therefore, in all aspects of the employment process, we provide employment opportunities to all qualified applicants without regard to race, color, religion, sex, disability, age, sexual orientation, gender identity or expression, pregnancy, medical condition related to pregnancy, creed, ancestry, national origin, marital status, genetic information, or military status (with preference given to military veterans), or any other protected status in accordance with applicable law.

　　The Colorado Department of Revenue is committed to the full inclusion of all qualified individuals. As part of this commitment, our agency will assist individuals who have a disability with any reasonable accommodation requests related to employment, including completing the application process, interviewing, completing any pre-employment testing, participating in the employee selection process, and/or to perform essential job functions where the requested accommodation does not impose an undue hardship. If you have a disability and require reasonable accommodation to ensure you have a positive experience applying or interviewing for this position, please direct your inquiries to our ADAAA Coordinator, Jacqueline Brown-Tremble at [email protected]

　　The State of Colorado is an equal opportunity employer. We are committed to building work environments that are inclusive and reflect our communities and the diverse talents of all people. We strongly encourage candidates from all backgrounds and abilities to apply.

　　How to apply:

　　Please submit an online application for this position at https://www.governmentjobs.com/careers/colorado. Reach out to the Department Contact to apply using a paper application, including any supplemental questions. Failure to submit a complete and timely application may result in the rejection of your application. Applicants are responsible for ensuring that application materials are received by the appropriate Human Resources office before the closing date and time listed.

　　If not applying online, submit application to:

　　If you are not able to submit an online application, a paper application is available at this link: PDF State Paper Application (https://careers.colorado.gov/sites/careers/files/documents/Colorado-Paper-Application-202011-enabled.pdf) (Download PDF reader). Paper applications must be received via email to [email protected] by the closing date and time of the application period listed on this announcement.

　　Department Contact Information:

　　Lakisha Boggs

　　HR Analyst

　　[email protected]

　　Methods of Appointment:

　　Appointment to the vacancy or vacancies represented by this announcement is expected to be from the eligible list created. However, at the discretion of the appointing authority, the position(s) may be filled by another method of appointment for a valid articulated business reason.