Company Description Visa is a world leader in digital payments, facilitating more than 215 billion payments transactions between consumers, merchants, financial institutions and government entities across more than 200 countries and territories each year. Our mission is to connect the world through the most innovative, convenient, reliable and secure payments network, enabling individuals, businesses and economies to thrive.

　　When you join Visa, you join a culture of purpose and belonging – where your growth is priority, your identity is embraced, and the work you do matters. We believe that economies that include everyone everywhere, uplift everyone everywhere. Your work will have a direct impact on billions of people around the world – helping unlock financial access to enable the future of money movement.

　　Join Visa: A Network Working for Everyone.

　　Job Description Team Summary

　　Visa Consulting & Analytics (VCA) drives tangible, impactful and financial results for Visa's clients, including card issuers, acquirers, and merchants. Drawing on our expertise in strategy consulting, data analytics, brand management, marketing, operations and macroeconomics, VCA solves the most strategic problems for our clients.

　　The VCA team within Japan provides a comprehensive range of consulting services and solutions to our clients in Japan, that address unique challenges in areas such as strategic growth, profitability, risk management and digital strategy.

　　VCA Managed Services members play a key role in enhancing the partnership with one of Visa Japan’s largest clients by supporting strategic planning and implementation of their most strategic initiatives.

　　What an Acquiring Strategy Consulting Director does at Visa:

　　We are currently looking for a director to lead consulting engagements for our clients in Japan, supporting strategy and new business development in merchant acquiring.

　　The Director will lead engagements and act as the main focal point, coordinating between the client team, junior team members, other internal local / global stakeholders, and outsourcing partners (as applicable). The Director will be responsible for managing various initiatives between Visa and the client. The Director will be responsible for scoping, proposing, contracting, and delivering projects, and managing team members’ performance and delivery quality. The full range of responsibilities is detailed below:

　　Responsibilities

　　Drive initiative development to support the client’s acquiring business growth using strategic consulting methodologies (setting key questions and hypotheses, doing deep quantitative analyses, and synthesizing recommendations) and aligning with internal stakeholders. Example areas of support include:New business development / business strategyMerchant acquisition strategy/ acquirer pricing strategyNew product / business / customer journey designSystem PMO (From business requirements definition to implementation support) for cross-regional teams operating in both English and JapaneseGo to market strategy design.Drive high quality the delivery fully leveraging both strategic consulting and IT consulting PMO skills while managing team members various subject matter experts, including data scientists, product specialists, client services representatives both in Japan and in overseas offices.Manage the client relationships with both Executives and GMs and key frontline members to deepen the partnership.Manage and coach team members, contributing to their growth and career development while ensuring quality of project deliverables.Develop a fact base of the client processes, assets, and organization to determine future opportunities for collaboration and partnership.Create, develop and maintain analytical models and methodologies to contribute to standardized VCA offerings and IP creation.Continuously build knowledge, surface new insights, and produce thought leadership pieces that contribute to practice development and global best practices.Oversee and manage administrative tasks and project setup including contracting documentation, internal reporting, and completion of compliance procedures.  

　　This is a hybrid position. Hybrid employees can alternate time between both remote and office. Employees in hybrid roles are expected to work from the office 2-3 set days a week (determined by leadership/site), with a general guidepost of being in the office 50% or more of the time based on business needs.

　　Qualifications What you will need:

　　Having already accumulated a variety of experience, you will be curious about the payments industry and keen to work alongside an experienced team to quickly gain a deeper understanding. You will be client driven, comfortable managing a project end to end and relishing the opportunity to work closely with clients to influence their future performance. Specific skills and experience you will bring are:

　　Fluent Japanese and at least business level English proficiency12 years of experience in strategy and IT consulting, or project managementDeep experience in managing complex cross-functional and cross-regional projects.Superior analytical and problem-solving skills, with demonstrated intellectual and analytical rigor.Strong team orientation with a collaborative, diplomatic, and flexible style, able to work effectively in a matrixed organization.Excellent detail orientation, ensuring the highest level of quality/rigor in reports and data analysis.Excellent presentation skills, including strong oral and written capabilities.Self-motivated, results-oriented individual with the ability to progress multiple priorities concurrently.Flexible mindset to revise plans and scopes while managing clients’ expectations.Strong commercial acumen, with experience in developing business cases with proven ROIExperience in and passion for the power of analytics to inform and drive strategy and tactics, and proven ability to generate insights from data.Ability to lead and inspire team members to achieve high levels of performance. What will also help:

　　Experience in payments, the banking industry, or technology. Deep understanding of the acquiring business is a big plus.Experience in technical project managementExperience in customer experience design (using human-cantered design / design thinking)An understanding of statistical analysis, modelling, scoring schemes, etc.Due to the COVID-19 pandemic and the evolving visa/travel restrictions in place, we are currently only able to extend offers to candidates with the right to work in Japan and are unable to offer new immigration sponsorship

　　Due to the COVID-19 pandemic and the evolving visa/travel restrictions in place, we are currently only able to extend offers to candidates with the right to work in Japan and are unable to offer new immigration sponsorship.

　　Additional Information Visa is an EEO Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. Visa will also consider for employment qualified applicants with criminal histories in a manner consistent with EEOC guidelines and applicable local law.