Country:

　　India

　　Location:

　　Building No 12D, Floor 5, Raheja Mindspace, Cyberabad, Madhapur, Hyderabad - 500081, Telangana, India

　　Role: Collections - Analyst/Process Specialist

　　Location: Hyderabad

　　Full/ Part-time: Full Time

　　Build a career with confidence

　　Carrier Global Corporation, global leader in intelligent climate and energy solutions is committed to creating solutions that matter for people and our planet for generations to come. From the beginning, we've led in inventing new technologies and entirely new industries. Today, we continue to lead because we have a world-class, diverse workforce that puts the customer at the center of everything we do.

　　About the Role

　　Execute OTC processing in compliance with control policies

　　Actively contribute to continuous process improvement

　　Timely cash collection

　　Responsibilities:

　　The Collection Analyst will be responsible for any combination of the below responsibilities:

　　Execute the end-to-end Accounts Receivable processes

　　Execute standard and non-standard AR reporting, and distribute (where appropriate)

　　Review and Process unallocated credits with the help of Cash application team

　　Report on collection activity and accounts receivable status/ Produce routine reports timely and accurate

　　Execute the collections and dunning process

　　Identify accounts due for collection

　　Monitor accounts to identify outstanding debts

　　Take actions to encourage timely debt payments

　　Handle customer calls and customer facing communication, to maximize cash collected

　　Execute standard dunning, and specialized dunning campaigns

　　Manage customer disputes, liaising with the Business where necessary

　　Work collaboratively with legal teams and issue guidance on debt provisions

　　Execute the management of customer queries

　　Apply (and remove) dunning blocks

　　Initiate payments and refunds

　　Resolve billing and customer credit issues enquiries

　　Handle customer calls and dispute logging/management

　　Undertake root cause analysis

　　Track and monitor queries through to resolution

　　Execute the month end process

　　Undertake standard and specific accrual processing

　　Prepare adjustments for review

　　Update account status records and collection efforts

　　General office support to OTC team

　　SOP/DTP creation preparation

　　General office support to OTC team

　　SOP/DTP creation preparation

　　Ensure good cooperation across teams

　　Contribute to operational and strategic process improvements

　　Minimum Requirements

　　Requires theoretical to advanced knowledge obtained through a University degree, combined with experience

　　Practical knowledge of Carrier organization, programs or systems with the ability to make enhancements and leverage in daily work

　　University Degree or equivalent

　　A minimum of 3 years prior relevant experience.

　　Benefits

　　We are committed to offering competitive benefits programs for all of our employees and enhancing our programs when necessary.

　　Have peace of mind and body with our health insurance

　　Make yourself a priority with flexible schedules, parental leave and our holiday purchase scheme

　　Drive forward your career through professional development opportunities

　　Achieve your personal goals with our Employee Assistance Programme

　　Our commitment to you

　　Our greatest assets are the expertise, creativity and passion of our employees. We strive to provide a great place to work that attracts, develops and retains the best talent, promotes employee engagement, fosters teamwork and ultimately drives innovation for the benefit of our customers. We strive to create an environment where you feel that you belong, with diversity and inclusion as the engine to growth and innovation. We develop and deploy best-in-class programs and practices, providing enriching career opportunities, listening to employee feedback and always challenging ourselves to do better. This is The Carrier Way .

　　Join us and make a difference.

　　Apply Now!!!!!

　　#cbsfinance

　　Carrier is An Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, age or any other federally protected class.

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