Description

　　As an Accounts Receivable Administrator, you will play a key role in the Accounts Receivable Research & Resolution area by executing various accounting tasks in line with established policies and procedures. Your primary focus will be on reviewing and investigating discrepancies in accounts receivable.

　　Key Responsibilities:

　　Conduct thorough reviews and research on accounts receivable discrepancies identified through cash application, determining the necessary resolution to correct these discrepancies. This involves tracking issues, analyzing exception reports, and collaborating with other departments to validate discrepancies.

　　Post customer payments promptly upon receipt and process deposits as required.

　　Engage in communication with customers through verbal, email, letter, or fax channels to reconcile discrepancies such as deductions. This includes requesting overdue payments and clarifying charge-backs, deductions, and allowances.

　　Prepare credit memos for approved adjustments, ensuring accuracy by verifying supporting documents to prevent over-credits. Adjustments may include shortage, price discrepancy, prompt pay discount, promotion, damaged item credit, duplicate invoice, and uncollectible write-off.

　　Generate billing reports and issue or re-issue invoices for approved adjustments needed to rectify the original invoice.

　　Provide proof of deliveries to the accounts payable department for invoicing purposes.

　　Collaborate with sales and senior management as needed to expedite the dispute resolution process.

　　Perform various accounting clerical duties such as filing, making collection phone calls, and sending out past due correspondence, such as dunning letters.

　　Research payment history to identify any missing payments and investigate unapplied cash.

　　Handle inquiries and concerns from both internal and external customers regarding payments and deductions, providing research and supporting information as necessary.

　　Reconcile payments and bank statements, reporting any discrepancies to management.

　　Undertake additional duties as assigned.

　　Requirements

　　QUALIFICATIONS:

　　High School Diploma or equivalent is required, with a preference for a Bachelor's degree.

　　A minimum of two (2) years of experience in research, resolution, and/or collections within a high-volume environment.

　　Proficient understanding of credit and debit payments, general ledger codes, and collections processes.

　　Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.

　　Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more.

　　All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.

　　© 2024 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s Terms of Use (https:///www.roberthalf.com/us/en/terms) .