The Account & Relationship Management Representative - (Regional Account Manager) performs higher level administrative tasks to support the field sales team to help drive new business and retain existing customers in the Nursing Education sales space.

　　Account & Relationship Management Representative - (Regional Account Manager) will also need selling skills to sell into some of the smaller product markets as well as upsell digital solutions. The position’s three main responsibilities include (but are not limited to): managing top business retention accounts; onboarding new customers; administrative duties as they arise at both the national and regional level.

　　Location : US Remote

　　Job Requirements:

　　Education :

　　BA or equivalent experienceKey Responsibilities

　　Build and maintain effective long-term relationships and a high level of satisfaction at an assigned group of customer accounts

　　Create demand for the organization's products and services by raising their profile with customers

　　Achieve revenue targets by increasing revenue spend per account

　　Identify problems and issues and resolve in line with established procedures

　　Other Skills, Abilities, Certifications, or Competencies :

　　Strong critical thinking and communication skills ​

　　Full knowledge of operational or administrative processes and ability to perform a range of activities

　　Ability to communicate and explain information and data within the department, occasionally to external stakeholders

　　Work under general supervision using established procedures

　　The above statements are intended to describe the general nature and level of work performed by employees assigned to this job. They are not intended to be an exhaustive list of all duties, responsibilities, and qualifications as these may vary depending on location and line of business. The specific requirements may differ due to local or regional differences.

　　Travel Requirements :

　　Less than 10% at the direction of the businessEQUAL EMPLOYMENT OPPORTUNITY Wolters Kluwer U. S. Corporation and all of its subsidiaries, divisions and customer/business units is an Equal Opportunity / Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.