Description

　　Working Conditions:

　　• Normal Office Environment.

　　• Temporarily on hybrid set up.

　　• This role will primarily be reporting on a night shift (due to EU market) and may also be requested to be on shifting schedule from time to time

　　• Work during Holidays as may be required by the Company.

　　• May be asked to render overtime on critical and peak times as may be required by the Business

　　The successful candidate will lead a team which ensures that our financial operations are prepared for our continued expansion and reports into Sr. FinOps Manager. This will include managing a team that works with our Retail partners, finance, fulfillment center operations teams to ensure we service our vendors in a manner fitting with our "Customer Obsession" philosophy.

　　Key job responsibilities

　　The FinOps Manager is responsible for smooth operations of Retail operations at Amazon Philippines, which includes vendor disputes and inquiries. This position will be responsible for a process within Accounts Receivable/Accounts Payable Operations including: hiring, training, and employee development; managing group workload and establishing priorities; ensuring existing policies and procedures are followed; managing annual performance targets; creating and monitoring appropriate performance metrics. This position will also act as an escalation point in resolving complex outstanding issues with internal and external business partners.

　　The successful candidate will work towards innovating processes and exceed expectations in a dynamic, fast-paced environment, primarily driving innovation on behalf of customers / vendors.

　　We are open to hiring candidates to work out of one of the following locations:

　　Manila, PHL

　　Basic Qualifications

　　Bachelors/Masters (MBA/M.Com) with 5+ years of post-qualification experience and minimum 3+ years of people/ team management experience in Finance operations/ Contact management/ Helpdesk/ Accounts Receivables/ Account Payable/ PTP.

　　Comfortable in working night shift as this role manages EU market.

　　Experience working in a multi-national organization or in a multi cultural setting.

　　Worked in Customer focused teams (both Internal / External).

　　Interpersonal skills - including written and oral communication skills.

　　Experienced handling at least 10 direct reports.

　　Have worked on improvement projects or transitions.

　　Knowledge & Skills/ Business Acumen/ Education & Experience

　　Preferred Qualifications

　　· Retail industry experience (Preferred)

　　· Green Belt / Black Belt Certification (Preferred)

　　· Experience of using Oracle Financial Applications (Preferred)