Collaboration drives Nordson's success as a market leader in IndustrialPrecision Solutions and Advanced Technology. Our employees thrive in anenvironment where we help each other reach our personal best and enable ourcompany to continuously improve and grow, and our customers to succeed. Youwill find Nordson employees sharing our success by giving back in thecommunities around the world where we live and work.
Nordson MEDICAL designs, engineers and manufactures complex devices andcomponents with applications in wound healing, surgical and minimallyinvasive, fluid management, pulmonology and interventional and structuralheart. Our pioneering Advanced Polymers team was the first to manufacture andsupply medical balloons to the medical device industry. Nordson MEDICAL workswith doctors, start-ups and large medical companies around the world at anypoint in the product lifecycle, from concept to launch and beyond.
The Account Manager is responsible for driving profitable revenue growththrough the offering and support of our full product portfolio. The AccountManager focuses on responding to all customer requests in their territory,coordinating with all departments to satisfy the needs and requirements of thecustomer. An Account Manager can work with a customer to understand projectrequirements, identify our solution, and provide a proposal and support inan accurate and timely manner. A successful Account Manager demonstratesstrong customer passion, meeting, and exceeding expectations, whileproviding a best-in-class experience to our customers.
Essential Job Duties and Responsibilities
Delivers profitable sales growth, meeting monthly, quarterly, andannual sales targets for revenue growth for assigned customer base orterritoryCollaborates with customers to identify solutions that meet customerrequirements, provides proposals, and follow up to customers in anaccurate and timely manner.Trusted partner to our customers; ability to articulate thedifferentiated value and support of Nordson's products and services.Leads new product and solution campaigns for assigned customer base;pro-actively works to drive sales growth through commercial activities.Expands product base to our customers, works to increase Nordson share byoffering superior Nordson products and solutions.Maintains and grows a strong opportunity pipeline for assigned customerbase or territory through superior funnel management.Proactively and frequently communicates with assigned accounts tofrequently check on status and overall satisfaction to ensure Nordson productsand services are delivering a positive experience to our customers.Collaborates with internal Nordson support teams to ensure needs ofcustomers are met focusing on superior responsiveness and communication.Responsible for timely follow-up of sales leads generated by variousmarketing and sales programs, ensuring we are focused on our core customersand products and the mostt attractive growth opportunities.Travels to customer sites as required.
Performs other duties and responsibilities as assigned.
Education and Experience Requirements
Bachelor's Degree in Sales, Marketing, Business, or a related fieldis required.
Minimum 1-3 years of customer facing experience including but not limitedto Sales/Inside Sales, Customer Service, or Field Service is preferred.
Proficiency in all MS Office applications, including Microsoft Excel,Word, PowerPoint, and Outlook is required.Experience with an ERP platform strongly preferred IFS experience a plus.Experience will funnel management software (Sales Force, CRM, etc.)is a plus.Experience in the medical field is a plus.Preferred Skills and Abilities
Strong customer passion; thrives on providing solutions and support tocustomers.Strong learner; ability to understand our full portfolio of Nordsonproducts and s lutions and their differentiated value.Ability to learn and apply strategic, tactical, and consultive sellingprinciples across many different applications in the Medical field.Strong communication skills, both verbal and written, with the abilityto create and deliver impactful presentations.Ability to establish and maintain high level relationships with endcustomers.Strong organization skills: ability to multi-task meeting deadlines toensure superior responsiveness and follow-up to our customers.Strong ability to drive profitable growth through data-driven analysis anddecision-making.Strategic and critical thinking abilities, strong analytical skills,and financial acumen.Strong negotiation skillsWorking Conditions and Physical Demands
Office and Manufacturing environment. To perform this job successfully, anindividual must be able to perform each essential duty satisfactorily. Therequirements listed above are representative of the knowledge, skill,and/or ability required. Reasonable accommodation may be made to enableindividuals with disabilities to perform the essential functions.
PHYSICAL DEMANDS:
The characteristics listed below are representative of the physical demandsrequired by an individual to successfully perform the essential duties of thisposition. Reasonable accommodations may be made to enable individuals with