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Account Manager
Account Manager-March 2024
Fenton
Mar 28, 2026
About Account Manager

  Come Create at Ricoh

  If you are seeking a team driven by passion and purpose, come create with us at Ricoh. We are a team of information seekers and customer-obsessed collaborators who aspire to deliver the services, solutions, and technologies that empower business success. We are looking for talented, inspired individuals to join us to help drive high-performance team and our commitment to excellence.

  Ricoh is an integrated solutions provider and partner that connects people and technology, creates outstanding customer experiences, and delivers innovation for businesses worldwide. We empower digital workplaces by enabling individuals to work smarter from any location and harness the power of informationhow it is collected, stored, managed, and sharedto unlock the potential in every organization. We deliver services and technologies that inspire our customers success and guide them toward a better and more sustainable future. If you are seeking a purpose-driven and passionate team, come create with us, and help drive our high-performance culture of excellence into tomorrow.

  Invest in yourself

  At Ricoh, you can:

  Choose from a broad selection of medical, dental, life, and disability insurance options.

  Contribute to your financial security with Retirement Savings Plan (401K), Health Savings Account (HSA), and Flexible Spending Account (FSA) investments.

  Augment your education with team member tuition assistance programs.

  Enjoy paid vacation time and paid holidays annually.

  Tap into many other benefits to enhance your health, wellness, and ongoing personal and professional development.

  Account Manager -- New Business Development

  Reimagine Your Future

  Ricoh is an information management and digital services company connecting technology, processes, and people. Ricoh is a recognized leader in document workflow, process automation, digital transformation, and security. Every day our 90,000 employees solve big and small companies' problems, optimizing end-to-end business solutions. At the forefront of innovation, we use a wide range of systems and technology to make data accessible to people faster and with more insight than ever.

  At Ricoh, we are creating a variety of opportunities for personal and professional development because we know the more capable our people are, the better results we can deliver for everyone. Discover what you are capable of in an environment where your growth is supported and your success is celebrated.

  Join us as an Account Manager to solve critical business challenges, and you will cultivate new and expanded customer relationships. You will focus on understanding the customers' environment and align appropriate Ricoh solutions to their mission-critical goals and objectives through relationship building with decision-makers and influencers.

  Job Responsibilities

  Execute Business Development

  Understand the customer's environment. Open new doors with decision-makers and influencers to generate sales opportunities within new and existing accounts to increase RICOH's market share

  Solve critical business challenges for the customer -- those known and uncovered through research and questioning.

  Understand how customers are buying, not what they are buying -- focusing on their needs, not a predetermined product or service.

  Excellence in Communication

  Differentiates Ricoh's ability to accelerate the transformation of the customer's digital environment through storytelling to uncover opportunities aligned to Ricoh's portfolio.

  Articulate how buying decisions can impact the customer's financial position.

  Develop and confidently deliver compelling presentations both in person and virtually.

  Minimum Qualifications

  Bachelor's Degree or equivalent experience required

  3 years of demonstrated business development experience required

  Experience in IT and/or Software services environment preferred

  Understanding of document workflow solutions and processes preferred

  Foundational knowledge of P&L components

  Ability to research and analyze customers to enable appropriate business conversations across the account

  Proven ability to manage multiple accounts at a time while maintaining sharp attention to detail

  Additional Skills Required:

  Adaptable, strong problem-solving abilities

  Strong verbal and written communication skills

  Brings thought leadership to customer engagement

  Awareness of the business challenges and emerging trends in today's business environment

  Stays current with Ricoh offerings and willingness to learn new products

  Strong learning agility

  Intermediate understanding of Microsoft Word, Excel, and Outlook

  At Ricoh, we embrace and respect the collective and unique talents, experiences, and perspectives of all people. Together, we inspire remarkable innovation. That is how we live the Ricoh Way. And with our commitment to ethics, you can be sure that we are doing it with transparency, integrity, and corporate social responsibility.

  Become a valued member of our team. Click APPLY now or join our Talent Community for updates on future job postings.

  Ricoh is an EEO/Affirmative Action Employer -- Minorities/Women/Protected Veterans/Disabled.

  Click Here to view Ricoh USA Benefits (https://www.ricoh-usa.com/en/about-us/careers)

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