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Account Director - Sales
Account Director - Sales-March 2024
Melbourne
Mar 29, 2026
About Account Director - Sales

  Job Number 24009656

  Job Category Sales & Marketing

  Location Sheraton Melbourne Hotel, 27 Little Collins Street, Melbourne, VICTORIA, Australia

  Schedule Full-Time

  Located Remotely? N

  Relocation? N

  Position Type Non-Management

  At the heart of local communities, Sheraton brings people together—both our guests and our associates. Discover a community-focused work environment where people care about each other and feel a sense of belonging. We invite you to join the Sheraton community as an Account Director because together, we are better. Start your career at Sheraton, where you don't just work - you belong.

  As Account Director of Sheraton Melbourne Hotel, you will be responsible for proactively soliciting and managing corporate RFPs, group, catering, and MICE-related business opportunities for this hotel. You will be passionate and motivated to deliver our brand values by providing an honest and authentic experience for our customers and guests.

  Position Summary:

  Manages all day-to-day activities related to corporate sales with a focus on building long-term, value-based customer relationships that enable the achievement of sales objectives.

  Responsible for proactively soliciting and managing large group/catering-related opportunities with significant revenue potential.

  In conjunction with the CDOS implement sales strategies to achieve the property’s financial room and catering goals whilst consistently analyzing market information

  Support the hotel’s service and relationship strategy, driving customer loyalty by inviting, welcoming and connecting with our guests through each customer experience.

  Prepare detailed proposals using our Marriott Tool – MI Sales Companion and contracts that are tailored to client requirements, using negotiating skills and creative selling abilities to close on business and negotiate contracts

  Build and strengthen relationships with existing and new guests, creating intimate and distinctive experiences to enable future bookings

  Use negotiating skills and creative selling abilities to close on business and negotiate contracts

  Develop and manage relationships with key stakeholders, both internal and external

  Ensure you uphold all company policies and procedures whilst enabling the achievement of property sales objectives

  Plan and conduct high-end site inspections and entertainment with a focus on conversion

  Works collaboratively with off-property sales channels such as Marriott Market Sales and Marriott Global Sales to ensure the property needs are being achieved and the sales efforts are complementary, not duplicative.

  Attends customer events, trade shows and sales missions to maintain, build or develop key relationships with Marriott Global Sales Managers and customers

  About You:

  Experience in a similar managerial role

  Proactive approach

  Working rights in Australia

  Enthusiastic to escalate your career

  Self-motivated, driven and energized in a fast-paced environment

  Armed with smart solutions and a can-do attitude

  Our Benefits:

  Exclusive staff discounts on food and beverage and hotel rooms (including all properties within the Marriott International group) for you, your family and friends

  Highly lucrative performance-based incentive bonus with earning up to 30% of base salary, paid quarterly

  Global sales incentive trip for Elite Sales performers

  Commission earning potential for sales referrals to other Marriott International properties

  Be part of Life with the Works program where you can enjoy flexible working hours & locations, time off to pursue your passion through sabbatical leave, and paid leave during your birthday month

  Grow, develop, and progress with internationally recognized training programs, unlimited strategic development and exciting career opportunities within the Marriott International group

  Genuine care for associates’ physical, emotional and financial wellbeing through our Employee Assistance Program

  Opportunity to receive Employee Referral Incentives and get paid for working with your friend

  Work for the Largest Hotel Network in the World which values equality, diversity and inclusiveness

  Sheraton Hotel is part of Marriott International's Premium portfolio, which has committed to putting people first for 90+ years. Apply now!

  Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.

  When you join the Sheraton family, you become a member of its global community. We’ve been a place to gather and connect since 1937. At Sheraton, associates create a sense of belonging in more than 400 communities around the world. We invite, we welcome, and we connect guests through engaging experiences and thoughtful service. If you’re a team player who is excited to deliver a meaningful guest experience, we encourage you to explore your next career opportunity with Sheraton. Join us on our mission to be ‘The World’s Gathering Place’. In joining Sheraton Hotels & Resorts, you join a portfolio of brands with Marriott International. Be where you can do your best work,​ begin your purpose, belong to an amazing global​ team, and become the best version of you.

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