THE TEAM

　　We’re a full-service internal agency that just happens to take up residence inside a global health company. A company with an incredibly ambitious mission: to improve the health and vitality of those we serve. We show up every day to advance this mission for The Cigna Group, Cigna Healthcare and Evernorth Health Services. It takes a heck of a lot of grit. But most importantly, it takes our unique blend of health care expertise and artful storytelling to craft the meaningful campaigns, content and experiences that inspire healthy action.

　　Position Summary

　　Seeking a skilled agency account coordinator to support creative projects for Cigna Healthcare. Candidate will support the Account Supervisor in the management of end-to-end creative projects – from project discovery through to delivery and launch. Expectation: you know what it takes to develop and execute creative projects, following the best practices of client service with status and meetings reports, project plans, strong communication skills, a can-do, problem-solving attitude, all to enable the larger team to flawlessly deliver and execute our best work, on strategy, on time, on budget, and with superior quality.

　　The account coordinator will represent the best of our agency, establishing trust, setting, managing, and meeting expectations, following through on commitments, and adding strategic and executional value to become an indispensable partner to clients and the Agency team.

　　What You'll Do

　　Exercise effective communication skills to convey dependencies, commitments, project details and clarity of direction to help keep the team on track

　　Deliver flawless execution of projects intake/inception to completion, partnering with client and agency team throughout

　　Manage the team’s day-to-day activities in completion of ongoing projects, including (but not limited to) client research and discovery call preparation, review and mark-up of client requested edits, review and approval of creative, print and data proof review and creation of detailed and accurate statements of work, project plans and other project documentation

　　Serve as one of the key day-to-day contacts for clients and business partners, supporting the Account Supervisor to ensure that the account operates effectively, efficiently, while maintaining a standard of excellence. Take ownership of issues and the impetus to actively and immediately solve them; proactively troubleshoot and adjust plans as needed

　　Organize and facilitate internal briefings

　　Champion stellar creative work throughout the approval process

　　Forge strong client relationships inside and the outside the agency

　　Commit to and exemplify our agency values (Intrinsically Motivated + Resourceful, Amazing + Awesome, Inspired + Enlightened, Passionate + Curious, Smart + Constructively Dissatisfied, Disciplined + Resilient)

　　Ideal candidates will offer

　　Bachelor’s degree or equivalent experience

　　3+ years of experience in within an advertising agency or highly strategic in-house agency, including a client-service/account management function

　　Organized and skilled in project management; must balance high-priority, long-term projects with short-term, immediate deadlines – and be able to direct and mentor team members to do the same

　　Excellent communication and presentation skills with strong interpersonal skills

　　Highly collaborative, driven, highly-motivated, compassionate and curious — An excellent communicator with a positive attitude and stellar listening, analytical, and problem-solving skills

　　Ability to work in fast-paced, highly-matrixed environment

　　Team player

　　Must be a current contractor for The Cigna Group

　　Ability to work from a Cigna office 50% of the time, as requested by the business

　　About The Cigna Group

　　Doing something meaningful starts with a simple decision, a commitment to changing lives. At The Cigna Group, we’re dedicated to improving the health and vitality of those we serve. Through our divisions Cigna Healthcare and Evernorth Health Services, we are committed to enhancing the lives of our clients, customers and patients. Join us in driving growth and improving lives.

　　If you will be working at home occasionally or permanently, the internet connection must be obtained through a cable broadband or fiber optic internet service provider with speeds of at least 10Mbps download/5Mbps upload.

　　About The Cigna Group

　　Doing something meaningful starts with a simple decision, a commitment to changing lives. At The Cigna Group, we’re dedicated to improving the health and vitality of those we serve. Through our divisions Cigna Healthcare and Evernorth Health Services, we are committed to enhancing the lives of our clients, customers and patients. Join us in driving growth and improving lives.

　　Qualified applicants will be considered without regard to race, color, age, disability, sex, childbirth (including pregnancy) or related medical conditions including but not limited to lactation, sexual orientation, gender identity or expression, veteran or military status, religion, national origin, ancestry, marital or familial status, genetic information, status with regard to public assistance, citizenship status or any other characteristic protected by applicable equal employment opportunity laws.

　　If you require reasonable accommodation in completing the online application process, please email: [email protected] for support. Do not email [email protected] for an update on your application or to provide your resume as you will not receive a response.

　　The Cigna Group has a tobacco-free policy and reserves the right not to hire tobacco/nicotine users in states where that is legally permissible. Candidates in such states who use tobacco/nicotine will not be considered for employment unless they enter a qualifying smoking cessation program prior to the start of their employment. These states include: Alabama, Alaska, Arizona, Arkansas, Delaware, Florida, Georgia, Hawaii, Idaho, Iowa, Kansas, Maryland, Massachusetts, Michigan, Nebraska, Ohio, Pennsylvania, Texas, Utah, Vermont, and Washington State.