Home
/
Customer Service
/
Access Service Representative
Access Service Representative-February 2024
New York
Feb 11, 2026
ABOUT NORTHWELL HEALTH
At Northwell Health, our 80,000+ Health Raisers are raising the standard of care for all in the New York metro area.
10,000+ employees
Healthcare
VIEW COMPANY PROFILE >>
About Access Service Representative

  Job Description

  Admits patients and provides information regarding hospital rules and regulations.

  Conducts interviews to obtain demographics and insurance information.

  Keys information into the Patient Registration System.

  Obtains appropriate signature on medical, legal and financial forms.

  Performs a variety of other clerical duties related to patient's admission, including but not limited to, verification of patient's insurance information and prior account balances, preparation of patient's charts, and registration forms and addressograph plates.

  Job Responsibility

  Admits patients to hospital and provides information regarding hospital regulations and policies (i.e. Patient Bill of Rights, Health Care Proxy etc.).

  Conducts interviews to obtain demographics, insurance information etc. and enters data into hospital Patient Registration System.

  Communicates hospital's collection policy and collects deductibles and co-pay obligations.

  Obtains appropriate signatures on medical, legal and financial forms.

  Prepares charts, registration forms, patient addressograph plates etc.

  Forwards required items to nursing unit/clinic.

  Maintains manual bed board and reconciles daily census to nursing units.

  Notifies nursing unit of patients arrival and arranges to have patient escorted to their room.

  Contacts insurance carrier(s) to obtain all information necessary for the successful billing of third party payors in certain departments (coordination of benefits, benefit coverage/limits, co-pay/deductible amounts, authorization, pre-certification and referral requirements etc.).

  Re-verifies insurance of recurring patients.

  Performs financial assessments and Sliding Fee Scale Assessments of patients who are uninsured and/or are unable to meet their financial obligation to the hospital. Reevaluates sliding scale assignment annually.

  Reconciles charge documents with patient logs and enters charges into the Patient Registration System.

  Schedules patient for clinic visits, pre-admission testing, special tests and consultations, OR bookings and arranges patient transportation, as needed.

  Responsible for answer telephone, maintaining files, sorting mail and keeping inventory of supplies.

  Informs manager of all activities, needs and problems.

  Performs related duties, as required.

  ADA Essential Functions

  Job Qualification

  High School Diploma or equivalent, required.

  Prior customer service experience, required.

  Data entry skills (80 keystrokes per minute), required.

  Must pass Site training program within the normal probationary period.

  Communicate effectively in English (speaking and reading).

  Additional Salary Detail

  The salary range and/or hourly rate listed is a good faith determination of potential base compensation that may be offered to a successful applicant for this position at the time of this job advertisement and may be modified in the future.When determining a team member's base salary and/or rate, several factors may be considered as applicable (e.g., location, specialty, service line, years of relevant experience, education, credentials, negotiated contracts, budget and internal equity).

Comments
Welcome to zdrecruit comments! Please keep conversations courteous and on-topic. To fosterproductive and respectful conversations, you may see comments from our Community Managers.
Sign up to post
Sort by
Show More Comments
SIMILAR JOBS
Client Service Coordinator
SUMMARY OF JOB PURPOSE AND FUNCTION The Client Service Coordinator (CSC) drives the flow of clients and pets through the hospital, maximizes the productivity of the veterinary medical team (in terms
Regional Banker/Teller
Position Overview At PNC, our people are our greatest differentiator and competitive advantage in the markets we serve. We are all united in delivering the best experience for our customers. We work
Teller
Position Overview At PNC, our people are our greatest differentiator and competitive advantage in the markets we serve. We are all united in delivering the best experience for our customers. We work
Teller 20 hours McLean Branch - McLean, VA
About this role: Wells Fargo is seeking a Teller in Consumer and Small Business Banking, as part of Branch Banking. You are part of the fabric of the local community, helping provide the financial se
Teller Part Time
CO Salary Range: USD 18.00 - 20.53 per hour Why Wells Fargo: Are you ready for the next step in your career? This is where it begins - at a company known for our Well Life approach to supporting empl
Teller Bilingual Part Time
Why Wells Fargo: Are you ready for the next step in your career? This is where it begins - at a company known for our Well Life approach to supporting employees' career aspirations, work-life balance
Customer Service Associate
Models and delivers a distinctive and delightful customer experience.Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service. Cust
Teller Part Time - East Central Atlanta, GA
Why Wells Fargo: Are you ready for the next step in your career? This is where it begins - at a company known for our Well Life approach to supporting employees' career aspirations, work-life balance
Client Service Coordinator Full-time position - Largo Banfield 1182
Client Service Coordinator SUMMARY OF JOB PURPOSE AND FUNCTION The Client Service Coordinator (CSC) drives the flow of clients and pets through the hospital, maximizes the productivity of the veterin
Customer Service Associate
Models and delivers a distinctive and delightful customer experience.Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service. Cust
Copyright 2023-2026 - www.zdrecruit.com All Rights Reserved