Home
/
Customer Service
/
Access Service Representative
Access Service Representative-August 2024
New York
Aug 14, 2026
ABOUT NORTHWELL HEALTH
At Northwell Health, our 80,000+ Health Raisers are raising the standard of care for all in the New York metro area.
10,000+ employees
Healthcare
VIEW COMPANY PROFILE >>
About Access Service Representative

  Job Description

  Admits patients and provides information regarding hospital rules and regulations.

  Conducts interviews to obtain demographics and insurance information.

  Keys information into the Patient Registration System.

  Obtains appropriate signature on medical, legal and financial forms.

  Performs a variety of other clerical duties related to patient's admission, including but not limited to, verification of patient's insurance information and prior account balances, preparation of patient's charts, and registration forms and addressograph plates.

  Job Responsibility

  Admits patients to hospital and provides information regarding hospital regulations and policies (i.e. Patient Bill of Rights, Health Care Proxy etc.).

  Conducts interviews to obtain demographics, insurance information etc. and enters data into hospital Patient Registration System.

  Communicates hospital's collection policy and collects deductibles and co-pay obligations.

  Obtains appropriate signatures on medical, legal and financial forms.

  Prepares charts, registration forms, patient addressograph plates etc.

  Forwards required items to nursing unit/clinic.

  Maintains manual bed board and reconciles daily census to nursing units.

  Notifies nursing unit of patients arrival and arranges to have patient escorted to their room.

  Contacts insurance carrier(s) to obtain all information necessary for the successful billing of third party payors in certain departments (coordination of benefits, benefit coverage/limits, co-pay/deductible amounts, authorization, pre-certification and referral requirements etc.).

  Re-verifies insurance of recurring patients.

  Performs financial assessments and Sliding Fee Scale Assessments of patients who are uninsured and/or are unable to meet their financial obligation to the hospital. Reevaluates sliding scale assignment annually.

  Reconciles charge documents with patient logs and enters charges into the Patient Registration System.

  Schedules patient for clinic visits, pre-admission testing, special tests and consultations, OR bookings and arranges patient transportation, as needed.

  Responsible for answer telephone, maintaining files, sorting mail and keeping inventory of supplies.

  Informs manager of all activities, needs and problems.

  Performs related duties, as required.

  ADA Essential Functions

  Job Qualification

  High School Diploma or equivalent, required.

  Prior customer service experience, required.

  Data entry skills (80 keystrokes per minute), required.

  Must pass Site training program within the normal probationary period.

  Communicate effectively in English (speaking and reading).

  Additional Salary Detail

  The salary range and/or hourly rate listed is a good faith determination of potential base compensation that may be offered to a successful applicant for this position at the time of this job advertisement and may be modified in the future.When determining a team member's base salary and/or rate, several factors may be considered as applicable (e.g., location, specialty, service line, years of relevant experience, education, credentials, negotiated contracts, budget and internal equity).

Comments
Welcome to zdrecruit comments! Please keep conversations courteous and on-topic. To fosterproductive and respectful conversations, you may see comments from our Community Managers.
Sign up to post
Sort by
Show More Comments
SIMILAR JOBS
Customer Service Executive
Our team members are at the heart of everything we do. At Cencora, we are united in our responsibility to create healthier futures, and every person here is essential to us being able to deliver on t
Call Center Sales Rep - $20 per Hour plus Commission and Incentives
Our agents earn an hourly base pay of $20.00 along with lucrative commission and incentives for target hourly earnings of $29.99/hour or $62,375 annually. Top performers can earn $81,000, plus incent
Customer Service Officer
Our team members are at the heart of everything we do. At Cencora, we are united in our responsibility to create healthier futures, and every person here is essential to us being able to deliver on t
Customer Service Representative - $20/hr + Shift Pay!
At a Glance Full-time entry-level to mid-level customer service roles troubleshooting and resolving mobile customer technology and service issues, including repair, billing, and accounts. Profile: A
Access Service Representative
Job Description Admits patients and provides information regarding hospital rules and regulations. Conducts interviews to obtain demographics and insurance information. Keys information into the Pati
Call Center Senior Representative
Req ID: 264281 NTT DATA Services strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking o
Customer Support (Commercial Non-Technical) Internship
Eaton in Sutton has an exciting opportunity for an Customer Support (Commercial Non-Technical) Internship. What you'll do: The purpose of the role is to support the Customer Service Management Team o
TEMP Customer Service Representative
NTT DATA Services is assisting our healthcare client in finding a 100% remote Temp Customer Service Representative. Job Description: In this role you will be responsible for: • Providing front-line p
Care Management Coordinator
Job Description Coordinates and participates in activities related to Care Management services to family members and caregivers. Job Responsibility Utilizes patient-centered motivational interviewing
On-Site Technical Representative
Description Are you interested in supporting one of the nation's largest DoD customers and working outside of the continental U.S.? How about an opportunity to work in sunny Mexico City, Mexico? The
Copyright 2023-2026 - www.zdrecruit.com All Rights Reserved